Technology & Business Continuity Manager

Technology & Business Continuity Manager

The Technology & Business Continuity Manager (TBCM) is responsible for the development, execution, and continuous improvement of the bank's business continuity program. While disaster recovery and cyber incident response are led by the Information Security (IS) and IT teams, the TBCM will maintain close collaboration with those groups to ensure continuity planning aligns with recovery capabilities and threat scenarios. This role ensures that critical business operations can continue during and after disruptions by maintaining up-to-date Business Impact Analyses (BIAs), Business Resumption Plans (BRPs), and contingency exercises. The TBCM will work closely with first-line business units, technology teams, and third-party risk management (TPRM) to ensure seamless coordination and communication across all continuity-related activities.

Duties & Responsibilities

Business Continuity Program Management:

• Develop, maintain, and enhance business continuity plans and procedures across the organization.
• Conduct and update Business Impact Analyses (BIAs) and Business Resumption Plans (BRPs) on a rolling basis, ensuring they reflect current business processes and priorities.
• Monitor and proactively review continuity documentation quarterly, ensuring plans remain current and actionable.

Contingency Planning & Exercises:

• Design, coordinate, and execute contingency exercises in partnership with business units to validate recovery strategies and identify gaps.
• Facilitate after-action reviews and ensure lessons learned are incorporated into future planning.

Stakeholder Engagement & Documentation:

• Partner with first-line business units to document critical processes and dependencies.
• Collaborate with Information Security and IT teams to ensure business continuity plans are informed by and aligned with disaster recovery and cyber incident response capabilities.
• Work with TPRM to ensure vendor-related continuity risks are identified, assessed, and reflected in both vendor profiles and internal continuity plans.
• Serve as a liaison between Business Continuity, IS, IT, and TPRM to ensure seamless communication and information sharing.

Training & Awareness:

• Develop and deliver training and awareness programs to ensure employees understand their roles in continuity and recovery efforts.
• Support emergency response protocols and readiness initiatives.

Monitoring & Continuous Improvement:

• Track industry trends, regulatory expectations, and internal performance metrics to evolve the continuity program.
• Recommend and implement improvements to enhance program maturity and efficiency.

Education & Experience

Education: Bachelor's degree in Business Continuity, Risk Management, Information Technology, Business Administration, or a related field required. Professional certifications such as CBCP (Certified Business Continuity Professional), MBCI (Member of the Business Continuity Institute), or equivalent are strongly preferred.

Experience: 5+ years of experience in business continuity, operational risk, or related roles within the financial services industry. Experience working directly with first-line business units and understanding of banking operations and dependencies. Familiarity with regulatory expectations (e.g., FFIEC, Fed guidelines) related to business continuity and third-party risk.

Essential Skills

Strong analytical and problem-solving skills; ability to assess risks and develop actionable plans. Excellent written and verbal communication skills; able to engage with stakeholders at all levels. Project management skills; ability to manage multiple priorities and meet deadlines. Technical aptitude; understanding of IT infrastructure, disaster recovery, and data recovery concepts. Proactive mindset with strong attention to detail and a commitment to continuous improvement.

Preferred Qualifications

Experience with business continuity tools or platforms (e.g., Fusion, Archer, or similar). Familiarity with third-party risk management frameworks and vendor due diligence. Ability to automate or streamline continuity processes using tools such as Excel macros, Power Automate, or scripting languages. Experience in a lean team environment where efficiency and cross-functional collaboration are key.

Benefits and Compensation

Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance. (Base Pay Range: $92,000 - $126,000/year) Busey provides a competitive Total Rewards package including 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts. Visit Busey Total Rewards for more information.

Equal Opportunity

Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey's Equal Opportunity Employment.

Unsolicited Resumes: Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies ("Agency"), without a binding, written recruitment agreement between Busey and Agency describing the services and specific job openings ("Agreement"). Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and explicitly reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Any email or verbal contact with any Busey associate is inadequate to create a binding agreement. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes.

Application Deadline: October 24, 2025 EOE of Minorities/Females/Vets/Disability