Job Summary
Drive revenue generating activities/practice group performance.
Execute operational focus areas.
Meet productivity standards, individual and staff practice group.
Effectively manage time, plan and multi-task.
Make quality decisions.
Infrastructure (Resource Management)
Reach target performance metrics, individual and staff.
Attract and source.
Train, develop and retain staff.
Business Analysis
Achieve pricing goals.
Expert knowledge of practice group.
Quickly recognize and act upon business trends on daily/weekly basis.
Communication/Collaboration
Effective communication (feedback, difficult messages and expectations)
Promote a culture of collaboration.
Motivate, inspire and lead by example.
Provide recognition and celebrate successes.
Manage change efforts.
Facilitate resolution with internal staff, clients and candidates.
Conduct effective meetings.
Customer Focus
Lead customer retention and expansion strategy.
Build customer loyalty by providing superior service.
Execute and differentiate Core 4 principles.
Leadership Approach
Leads with character, builds trust, respect and credibility through actions and behaviors.
Promote and support an inclusive work environment where diversity, equity and inclusion are championed.
Aware of and accepts responsibility for own actions and behaviors.
Create a positive, collaborative team culture.
Strives to understand and support others.
Follow through on commitments.
Treats others fairly and consistently.
Business and HR Responsibilities:
Business generation, revenue and pricing goals: Based on location.
# of practice groups: 1 practice group.
Total Headcount: up to 4 including practice director.
Qualifications:
1+ years talent solutions and/or management or equivalent experience required.
Proven performance in Talent Manager role.
Demonstrated success in business generation, leading and driving business development.
Excellent communication, presentation and problem-solving skills.
Proficient in MS Office, databases and other technology systems.
Required Education:
Bachelor’s Degree or equivalent, preferred
Top Reasons to Work for Robert Half:
You may submit your application materials online or call 1.877.912.6253 for additional ways to apply.
Robert Half Inc. is an Equal Opportunity Employer. M/F/Disability/VetJOB LOCATION
NC CHARLOTTEAdministrative & Customer Support Practice Director • CHARLOTTE
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