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Barista
BaristaHighgate • Paradise Valley, AZ, US
Barista

Barista

Highgate • Paradise Valley, AZ, US
Hace más de 30 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

Overview

The Barista is responsible for greeting members and guests, answering telephones, processing sales transactions and receiving, tagging and controlling inventory.

Responsibilities

Fundamental Requirements:

  • Employee must at all times be attentive, friendly, helpful, and courteous to all guests, manages, and fellow employees.
  • Greet and welcome all guests and members.
  • Process transactions for all purchases.
  • Be knowledgeable about and provides basic product information for guests and members.
  • Assist the sales effort by providing information and communicating potential guest/member needs to retail manager.
  • Handle all administrative functions including maintaining inventories, answering telephones, and processing of special orders, shipping requests and gift certificates.
  • Receive, tag and place new merchandise on floor.
  • Ensure shop is prepared for proper opening and closing each day.
  • Assist in setting up and maintain the cleanliness and orderliness of displays.
  • Assist with quarterly inventory as needed.
  • Assist in preparing amenity gifts as necessary.
  • Ensure overall guest satisfaction.

Qualifications

Education & Experience:

  • High school diploma or equivalent
  • 2 years retail experience preferred
  • Must be proficient with computers and POS systems.

Physical requirements:

  • Flexible and long hours sometimes required.
  • Light work – Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
  • Ability to stand during entire shift.

General requirements:

  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
  • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be detail oriented, able to manage high volumes of data with a high degree of accuracy.
  • Must be able to cross-train in other hotel related areas.
  • Must be able to maintain confidentiality of information.
  • Must be able to show initiative, including anticipating guest or operational needs.
  • Perform other duties as requested by management.
  • Maintain a warm and friendly demeanor at all times.
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Barista • Paradise Valley, AZ, US

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