Assistant General Manager

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Careers at Commonwealth Lodging

Top Notch Talent + World Class Hospitality

We take a proactive, hands-on approach to hotel management. Our team boasts extensive experience in all areas of hospitality management.

Core Values : Team First, Own It, Relationship Oriented, Professionalism, Integrity / Honest

Position Summary

The primary responsibility of an Assistant General Manager is to support the General Manager in overseeing the day-to-day operations of a hotel, resort, or restaurant. The role demands good communication and leadership skills to coordinate with employees and ensure high-quality services to guests. The Assistant General Manager also manages budgets, maintains records, and handles customer complaints. Besides overseeing operations, the position involves collaborating with other departments, such as marketing, sales, and housekeeping, to increase profits and improve overall performance. This industry functions seven (7) days a week, twenty-four (24) hours a day.

Physical responsibilities include Exert physical effort in lifting / transporting at least 25 pounds. Push / pull carts and other equipment up to 100 pounds. Endure various physical movements throughout the work areas. Work environment - front office, and all areas of the hotel. The job involves working under variable temperature conditions and noise levels, in indoor and outdoor settings. Must be able to stand and exert well-paced mobility for lengthy periods of time. Work environment - Guest Rooms, Guest and Service Corridors, Housekeeping Office. Job involves working under variable temperature conditions and noise levels, in indoor settings, and around fumes and / or odor hazards, dust and / or mite hazards, biohazards and chemicals. Must be able to stand and exert well-paced mobility for lengthy periods of time. Must be able to reach above head and shoulder height to perform job duties.

Preferred Qualifications

Education : 2 years college degree preferred.

Related Work Experience : Requires advanced knowledge of the principles and practices within the finance and hospitality professions. This includes experiential knowledge required for the management of people and complex problems.

Requires the ability to investigate and analyze current activities and / or information in a specialized field involving readily available data and indicating logical conclusions and recommendations. Effective business writing skills, good understanding of the English language and communication skills both written and verbal.

Supervisory Experience : Minimum of 5 years of experience in hotel management