Position Overview:
The role is to act as the in-office clinical liaison that represents the agency via telephone receiving and processing referrals for patient care in the regional home health referral management team. Referral source interactions include, but are not limited to working closely with referring hospitals, physicians, board and care facilities, skilled nursing facilities, patients, families, and the general public. Primary clinical responsibilities include receiving/processing referrals and ensuring that admissions occur in a timely and consistent manner. This position enters referral information into the Electronic Medical Records (EMR) and creates initial orders to facilitate the start of care. As the Clinical Referral Specialist, this person frequently interacts with referral sources, other members of the referral center staff, home health, Advanced Illness Management (AIM) and hospice staff across offices and all others necessary to facilitate the start of patient care. Consistently utilizes and promotes use of excellent customer services skills. This position reports directly to the Home Health AdministratorJob Description :
DISCLAIMER: This position is only available to residents of Utah, Arizona, Idaho, and Tennessee.
EDUCATION:
Graduate of an accredited school of nursing
CERTIFICATION & LICENSURE:
RN-Registered Nurse of California (Must be able to acquire within 30 days of hire)
RN-Registered Nurse in State of Residence
BLS-Basic Life Support Healthcare Provider
DEPARTMENT REQUIRED CERTIFICATION & LICENSURE
Department, non-patient facing/care: BLS-Basic Life Support Healthcare Provider not required
TYPICAL EXPERIENCE:
2 years recent relevant experience.
Home Health/Intake experience Preferred
SKILLS AND KNOWLEDGE:
Must have the clinical knowledge and critical thinking skills to effectively plan and provide coordination of patient care consistent with standards and regulations
Must have exceptional interpersonal and customer services skills
Must be able to effectively solve unique problems as they arise or identify when to consult the supervisor
Must have knowledge of current Hospice/Home Health admission criteria; Medicare, Medi-Cal, Commercial, State and Federal regulations
Familiarity with ICD-10 coding preferred but not essential
Must be able to demonstrate problem-solving abilities as well as telephone, interpersonal, verbal and written communication skills in english
Commitment to teamwork and customer service, both internally and externally, is required
Must have proven /proven data entry and general computer skills
Must be able to demonstrate proficiency (after training and introductory period) in efficient use of electronic medical record systems
Must be able to flex with the increased workflow when census is higher and recognize urgency of each task
Must be flexible with schedule including, but not limited to, the ability to participate in department rotation for weekend coverage if needed
Must be able to drive to designated SCAH location(s) for meetings, training, and needs as designated by business needs
Job Shift :
DaysSchedule :
Full TimeShift Hours:
8Days of the Week:
VariableWeekend Requirements:
Rotating WeekendsBenefits:
YesUnions:
NoThis position is work from home eligible.
Position Status:
Non-ExemptWeekly Hours:
40Employee Status:
RegularNumber of Openings:
1Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $33.06 to $43.97 / hourThe salary range for this role may vary above or below the posted range as determined by location. This range has not been adjusted for any specific geographic differential applicable by area where the position may be filled. Compensation takes into account several factors including but not limited to a candidate’s experience, education, skills, licensure and certifications, department equity, training and organizational needs. Base pay is just one piece of the total rewards program offered by Sutter Health. Eligible roles also qualify for a comprehensive benefits package.
Qualified applicants with arrest and conviction records will be considered for employment. Applicants for specific positions are still required to disclose certain convictions during the application process, and those convictions may also be considered in determining eligibility for employment in accordance with applicable law.
Clinical Referral Nurse, Work From Home • Multiple Locations
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