Client Success Manager Job Duties : Train CS team in the coaching / management process for clients in regards to hitting goal metrics in the areas of lead generation, lead nurture, sales, and retention.
Lead group coaching call for clients in our program suite
Creating OR curating content / curriculum for our students to grow their businesses.
Reporting on total client count, satisfaction % based on feedback surveys, client success and other various metrics related to the overall client experience
Handling escalations and refund requests when they arise and creating a refund or escalations response process for future consistency
Curate or host group calls with guest experts / SME's for the benefit of the students.
Updating client interactions within Infusionsoft / Pipedrive, (our CRMs)
Responsible for the management client FB groups, including internal promotions, promo content, and virtual events.
Managing updates to content for all programs, and training the CS team members on the curriculum. Also responsible for the promotion of content updates to the clients either through the FB groups, text blasts, or through email
Manage a team of 2-3 people who can aid in client success in these key areas : Branding, Offer & Copywriting advice, Mindset / Fundamentals of business, Sales & Objection Handling, Media Buying / Paid Advertising, and Funnels.
Managing involves : Hiring talent, training talent, managing & maintaining performance reviews / ratings of talent, managing execution & implementation groups (the system for clients to be held accountable and move through the program)
Interview & manage case study material : Client interviews
Client Success Manager • 14603 Rochester, NY, US
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...Mostrar más
DataAnnotation is committed to creating high-quality AI.Join our team to help train the next generation of AI while enjoying the flexibility of remote work and the freedom to set your own schedule....Mostrar más
Roots Surrogacy is seeking exceptional women for a highly supported, premium surrogacy experience.We work with intended parents who are deeply invested in creating a respectful, connected, and well...Mostrar más
Revenue Cycle Management (RCM) Benefits Manager.The mission of Helio Health, Inc.To support the mission of Helio Health, Inc.Benefits Manager will provide support to participants to apply for or re...Mostrar más
Client Account Specialist | Direct Hire | In Office.Monday-Thursday: 8:00 AM-5:00 PM.Post-Training Flexible Schedule:.Monday-Thursday: 8:00 AM-9:00 PM.Employees select an 8-hour shift within these ...Mostrar más
Customer Onboarding Project Specialist.A key member of the Strategic Accounts team, the Customer Onboarding Project Specialist ensures a smooth transition from closed sale to full customer implemen...Mostrar más
As a Remote Client Relations Coordinator, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, ...Mostrar más
Average and High-End Sales Consultants earn $56000 – $124000 +/ year.Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company th...Mostrar más
Job Title: Salesforce Project Manager.Location: NY/NJ (Hybrid – 3 days/week).Seeking a Senior Project Manager to lead Salesforce B2B delivery projects, managing end-to-end execution, stakeholders, ...Mostrar más
Account Manager Job Duties: Manage multiple accounts, ensuring that a high level of customer retention and satisfaction is maintained Meet monthly quotas Engage with multiple customers on a daily b...Mostrar más
A leading healthcare staffing company seeks a Correctional Registered Nurse to provide essential care in Sonyea, NY.This role includes managing medications, conducting health assessments, and patie...Mostrar más
Delivering with Uber is an alternative to a part-time or full-time job and can get you earning cash quickly.Delivering with Uber allows you to earn quick cash while maintaining the flexibility your...Mostrar más
This role provides strategic, clinical, and operational leadership for the Candesa Utilization Management (UM) program, driving innovation and ensuring strong alignment with organizational goals.As...Mostrar más
Working at Pizza Hut® is about making hungry people happy.It's about being independent and having fun, making new friends and earning extra cash.If you're ready to take the next step in your career...Mostrar más
As a Customer Success Specialist (CSS), you will work to ensure a customer's journey from purchase to productivity is smooth and well managed.You will monitor customer health and establish a cadenc...Mostrar más
At EY, we’re all in to shape your future with confidence.We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.Join EY and help ...Mostrar más
Wealth Client Management Consultant.CAPTRUST is seeking a full-time Wealth Client Management Consultant to work with one to several financial advisors to service and retain wealth client relationsh...Mostrar más
As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better.Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect...Mostrar más
