Innovate With Purpose
Do you want to work for a company that is innovating and making a difference to the health and wellbeing of people all over the world? We're not about selling meaningless, unnecessary products for corporate profitability. You'll be working on technology that will revolutionise global health systems so that we can finally get the healthcare we all want - a basic human right.
We like to think of ourselves as a community of start-ups where you can be your true, genuine self. Each of our product teams has the autonomy to decide how they operate and contribute towards our mission of providing each person with the right care at the right time and in the right place.
Orion Health is excited to be expanding our galaxy by recruiting for a number of stellar individuals to join our team to help us deliver to our global customer base. If you want to climb aboard the rocketship and help us revolutionise global health systems, astronomical opportunities await.
Position Purpose :
The Implementation Consultant works within the Orion Health Professional Services Group (PSG). The role will install and configure software and hardware components to provide an effective solution to the client. They will liaise with and provide support to the client during the implementation. The Implementation Consultant will facilitate knowledge transfer to the client. The role will apply knowledge and experience to the diagnosis and solving of problems and issues. As part of the project team, they will interact with the Project Manager and Project Team to ensure the solution is delivered on time and meets or exceeds the requirements of the customer.
Success in this Role looks like…
- Successful reviews of configuration and architecture with Technical Manager and / or Project Manager
- Deliver functioning technical solutions within scope, quality and timelines established in the project plan and Statement of Work
- Resolve post project issues; positive feedback from clients and PSG colleagues
Business Unit :
Professional Services Group (PSG) - This unit contributes to Orion Health's purpose by enabling client success by providing professional consulting, implementation and project management services to customers to enable the implementation of Orion software as complete solutions or as part of solutionsKey Relationships :
Project Manager / Director, Development Teams, Project Teams, and External Clients are key in order to ensure transfer of knowledge and OPEN communication behavioursEssential Functions :
Design, configure, test, and document applications based on project's functional and business requirements including front-end design, database design, configuration of hardware and applicationsMaintain and document code / configurations to ensure proper versioningParticipate and / or execute the multiple stages of testing (i.e. Unit, System, Integration, Performance, Regression)Understand RDBMS and perform data extractions, conversions and manipulationsProject Delivery :
Preparation and maintenance of technical documentation for project team and client deliverablesInstallation / deployment of completed software or demo productsReview / provide feedback on proposed solutions to be implementedResearch technology required for projects to aid in software selection and troubleshooting system errorsPost-Implementation Support :
Assist with transitioning and operationalizing the implemented solution with the support teamMaintenance, performance tuning, and support of implemented software productsTeamwork :
To deliver these services in a professional mannerTo provide technical support and assistance to other implementers and implementation sitesAttend meetings and advise the project manager and solutions architect on technical issues, including enhancement feasibility and impact, estimates for changes, and status of current workSupport the architect in technical decisions and analyses : hardware, software, and application and architecture designBehavioural and Technical Capabilities :
Perseveres in drive for results even when faced with difficulties and setbacksDisplays a strong task driven focusEfficiently develops and implements plans to accomplish goalsDemonstrates a sound understanding the IT industry, development languages and has advanced problem solving skillsSpeaks, writes and presents effectively utilising correct English grammar and sentence structure at all timesRelevant Experience :
5+ years of implementation experience, application of structured implementation methodology, communicating technical issues to business people, and business issues to technical peopleProven ability to understand and implement multi-component integrated solutionsETL experience with data from various source systemsExperience with healthcare EDI transactions (X12, HL7 or CCDAs)Any experience with RDBMS to NoSQL datastore migrations including schema denormalization (flattening)NoSQL (key / value, columnar, document) based data modelling, Cassandra is an advantageExperience using Talend as an ETL tool is an advantageWeb Technologies such as : HTTP, HTML, Web Services, XML / XLST, J2EE, .net, Java / Java ScriptingSystem to System messaging : Structured Messaging (particularly XML, HL7 x12 an advantage) & Message queuing (particularly JMS)RDBMS Database Technologies : SQL Query Writing, SQL Tuning, Microsoft SQL Server & Oracle platforms (must have experience with one, both is an advantage)Understanding of UML Modelling, and Multi-Tier ArchitecturesWorking knowledge of Server Operating Systems, TCP / IP, Clustering and Load Balancing, Issue / Defect Tracking tool expProven technical analytical and problem solving skillsPosition requires up to 25% travelEducation and Qualifications :
Bachelor's Degree in Computer Science, Software Engineering, a related field, or equivalent experience plus relevant IT implementation or ETL experienceWe use a secure platform with AI tools that help organise applications fairly and efficiently. All hiring decisions are made by humans, and your data is handled per applicable privacy laws. For additional privacy information, see our Privacy Statement.
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