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Technology Assistant (Student Employee)
Technology Assistant (Student Employee)InsideHigherEd • Westminster, Maryland, United States
Technology Assistant (Student Employee)

Technology Assistant (Student Employee)

InsideHigherEd • Westminster, Maryland, United States
Hace más de 30 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

CategoryStudent EmployeeApplication DeadlineOngoing PoolDepartmentInformation TechnologyContact Student Employment - studentemployment@carrollcc.edu Salary

The hourly rate of pay for this student employment position is $15.00 per hour.

Description

RESPONSIBILITIES :

  • Troubleshoot and repair computer, laptops, tablets, printers, and other technologies.
  • Assist and advise faculty and staff with technical questions and problems over the phone, in person or remotely as part of the Enterprise Service Desk.
  • Assist and advise students with technical questions and problems over the phone, in person or remotely as part of the Student Help Desk.
  • Provide customer support and technical assistance for various college events which may include working with outside organizations utilizing college facilities.
  • Assist with printing posters, banners, and CD / DVD duplications.
  • Assist with preventative maintenance in network closets throughout the college.
  • Assist with technology repairs, technology setups, hardware and software installations and configurations in labs, classrooms, and offices.
  • Use Microsoft 365 tools including but not limited to Word, Excel, PowerPoint, and Teams.
  • Use KACE ticketing software to track work and project requests.
  • Performs other duties as assigned.

Job Requirements

REQUIRED SKILLS AND QUALIFICATIONS

  • Must have high school diploma
  • Possess good communications and people skills
  • Be able to handle stressful situations with patience
  • Possess good time management skills and good work ethic
  • Must have technology background and / or have an interest in learning new technology skills
  • Be able to move at least 25 pounds
  • Must be positive, cooperative, and supportive.

    • PREFERRED SKILLS AND QUALIFICATIONS

    None

    HOURS NEEDED

    Position starts in Summer after Spring term. Variable depending on need. May include some Saturdays and evenings.

    Directions to Apply

  • Candidates must complete Carroll’s online application to be considered.
  • Complete the Student Employment Application .
  • Indicate the department(s) for which you are applying. Only one application is needed.
  • Complete the FAFSA for Federal Work Study Positions
  • Be registered for at least six credits with a 2.0 GPA
  • If eligible, your application will be forwarded to supervisors with open positions
  • The application will be held for one year, July 1 to June 30.

    • What to Expect

  • Interview with the hiring supervisor for the position of interest.
  • If selected, you and your supervisor must complete all federal, state and college forms. This document is obtained from your supervisor or the Human Resources webpage.
  • Complete and submit all federal, state, and college employment forms. The I-9 is submitted to your supervisor and the other forms are submitted to studentemployment@carrollcc.edu
  • Create a work schedule with your supervisor that does not conflict with your class schedule.
  • When all forms are turned in you and your supervisor will be notified so a start date can be established.

    • Carroll Community College is committed to creating a diverse, equitable and inclusive environment. Carroll Community College is committed to Equal Opportunity Employment.

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