Remote Telecom Voice & Data Billing Analyst

Remote Telecom Billing Analyst

On behalf of our client, we are seeking a remote telecom billing analyst to resolve complex billing issues for a large telecom, wireline end client. In this role, you will be researching and identifying root cause analysis of intricate and complex billing issues related to voice and data services. You will need to be a critical thinker with experience from AT&T in the past to understand the systems and yet still have a large learning curve to the end client's intricate billing processes. You will need to utilize advanced Excel skills to research and track issues then drive the solution to process adjustments and fully resolve large billing disputes. You will join a small team and must be able to take ownership, share knowledge, and work in a fast-paced environment to help catch up as others are added to the team. Experience with federal or state agencies is ideal.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity / affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and / or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.