Sales Coordinator

Location

Providence Hotel

The Omni Providence is a landmark hotel in Rhode Island. This hotel is located in the exciting city of Providence and is attached to the Rhode Island Convention Center Dunkin Donuts Convention Center as well as the Providence Place Mall. Guests find themselves in walking distance to everything the city has to offer from historical sights to amazing restaurants.

The Omni Providence a beautiful Convention Hotel but our associates are what separate us from the rest of the hotels. Our culture provides an atmosphere that allows our associates to learn and grow in their professional development in a fun environment. We strongly encourage promotions from within our company and as a result our staff has a solid hospitality foundation. Our diverse staff comes from many different countries in the world and provides a fantastic atmosphere to develop both from a professional and personal level. Although we offer a complete benefit package for all of our full-time associates all of our associates are provided the greatest benefit of all which is opportunity.

Job Description

Handles all administrative duties required by the Sales and Marketing Divisions in order to provide superior services to our guests.

Responsibilities

• Sell and detail wedding blocks (on Managers behalf)
• Act as Convention Services contact for smaller group blocks (typically only individual call in rooms only no cancellation or attrition blocks to start)
• Turn over signed sales contracts and distribute them through the proper channels
• Run and distribute daily reports (such as Change Log & Daily Events) and weekly reports (such as 10 Day BEO Distribution Cutoff Reports & Resumes)
• Take phone inquiries regarding potential group business and all other calls to the sales office (if the manager does not pick up their line within 3 rings you will answer on their behalf and either assist the guest or transfer them to the managers voicemail)
• General tasks for sales managers and the CS team including setting up amenities / amenity cards creating and updating reservations in Opera etc.
• Answering phone calls and emails from clients (ex. answering general hotel questions rooming list requests etc.)
• Create BEOs for in-house events (ex. ASC events like the bimonthly Koffee Klatch or departmental OST meetings)
• Manage the third party reservations inbox (basically just checking the inbox daily and making any new reservations that come through)
• Coordinating with Housekeeping to get show rooms when sales managers have a site visit
• Attend meetings such as BEO or staff meeting (if you have groups with resumes or events) and the weekly cutoff report call
• Conduct site visits for wedding block clients who want to view guest rooms
• Assist MRC with rebates commissions end of month reporting or pick up reports (on a backup basis)
• Build wedding room blocks if Group Coordinator is very busy
• Create reports or merge documents
• Make sales kits

Qualifications

Omni Hotels & Resorts is an equal opportunity employer - vets / disability. The EEO is the Law poster and its supplement are available using the following links : EEOC is the Law Posterand the following link is the OFCCPs Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position please send an email to .

Required Experience :

IC

Key Skills

Sales Experience,Microsoft Office,Customer Service,Hotel Experience,Hospitality Experience,Basic Math,Microsoft Powerpoint,Salesforce,Filing,Project Management Software,Administrative Experience,Sales Support

Employment Type : Unclear

Experience : years

Vacancy : 1