Remote Fraud Specialist

A company is looking for a Remote Fraud Specialist Call Center.

Key Responsibilities

Investigates potential credit card fraud cases and analyzes account history

Responds to account inquiries, providing scripted responses to alerts generated within fraud detection queues

Maintains accurate documentation of investigations and assists with the completion of lost stolen reports

Required Qualifications

High School Diploma or Equivalent

Minimum of 6 months call center experience within the last 18 months

Must be flexible with mid to late shifts, including weekends

Requires a hardwired internet connection; no wireless connections allowed

Must be on camera during training and as required by the supervisor