Field Clinical Specialist

Job Description

Job Description

Responsibilities :

• Provide pacemaker & ICD follow-up to patients and physician customers.
• Provide pacemaker & ICD implant support within the area of geographic responsibility.
• Provide in-service training to physicians, nursing, and technical hospital staff.
• Train peers in cardiac pacing and products
• Provide technical and administrative support when required for clinical studies and scientific studies. This may include the collection of patient data, support clinical sites, and / or patient support.
• Possess strong administrative skills to ensure all necessary paperwork associated with implant or follow-up or associated with data collection for clinical / scientific studies is correct.
• Maintain a competent and current level of knowledge in cardiac pacing, defibrillators, and electrophysiology in general.
• Maintain a comprehensive product and technical knowledge of all company bradycardia and tachycardia products.
• Competency in all aspects of ICD implant and follow-up. Candidates that are not certified must demonstrate technical proficiency and implant certification within six months of the hire date.
• Maintain or obtain North AMERICAN Society of Pacing & Electrophysiology (IBHRE) certification. Candidates that are not certified must become certified within two years of the hire date.
• Maintain a comprehensive product and technical knowledge of competitive products including features, functions, and benefits.
• Assist the sales representative when working within a specific sales territory.
• Provide on-call coverage 24 hours per day and up to 7 days per week. Weekend call schedules shall rotate based on the territory schedule. Scheduling is the responsibility of the Director of Sales. Must carry a pager and be always available when on call.
• Provide implant and follow-up coverage to Sales Representatives when he / she is unavailable or in training.
• May be required to travel and provide implant support anywhere within the Area Sales Director's defined sales territory. Cross-over coverage during emergencies may be necessary.
• Out-of-town travel is expected to be no more than 30%.
• All other duties as assigned.

Qualifications :

Travel / Availability Requirements :

Physical Job Requirements :