Client Service Supervisor

Client Service Supervisor

We are seeking a highly experienced Client Service Professional to join our leadership team as Client Service Supervisor at VCA Briargate Veterinary Clinic. Under direction from the Hospital Manager, the Client Service Supervisor performs a wide range of difficult-to-complex administrative activities related to quality patient care and excellent client service, management of finances and accounting, marketing and promotion of services, staffing and human resources, and discretionary activities that serve to support effective business operations. Applicant must be a reliable self-starter, motivated by a challenging, fast-paced environment. Strong candidates will have supervisory experience, a positive attitude, a friendly demeanor towards both animals and people, will be detail oriented, have the ability to multi-task and can demonstrate the importance and understanding of high quality customer service.

Skills and Qualifications

• Excellent knowledge of client service and communication center operations.
• Strong organizational skills.
• Strong client relations and interpersonal skills.
• Intermediate to expert computer skills.
• Excellent oral and written communication skills.
• Strong supervisory skills.
• Self-starter and team player.
• Strong client service background.
• Ability to lift up to 40 pounds.
• 2 years of supervisory experience preferred.
• 2 years of experience in the veterinary field preferred.

Job Responsibilities

We offer competitive compensation and great benefits for eligible employees, including medical / dental, generous personal pet care discounts and more!

This position pays $19.00 - $25.00, dependent on experience, education, certification, etc.

To be considered for this position, please apply by : 11 / 30 / 2025