Operations Manager Trainee

Job Opportunities

WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

The value of a WM job is more than a paycheck. It's a way to create opportunities for you and your family.

Our WM team is home every day, and our team members perform essential and meaningful work.

100% tuition paid for benefits eligible employees and their family, and established career progression.

Amazing Medical, Dental & Vision, 401K with match, discounted stock options, dependent day care, and more!

Operations Manager Trainee (OMT) Training Program

The Operations Manager Trainee (OMT) training program is intended to prepare individuals to become frontline Route Managers. The majority of the day is spent in the field, interacting with frontline employees. Through our hands-on training program, we will teach you how to increase financial profitability, maximize operational efficiency, improve customer satisfaction, and lead teams of people. Candidates must be willing to relocate within a certain geographic area at the end of the training program.

Essential Duties and Responsibilities

Developing:

Provide timely and consistent touchpoints with frontline employees

Regular review of best practices to enhance daily performance

Partners with Drivers and Technicians to develop job-related skills

Completes the assigned OMT training curriculum and all other assigned training

Coaching:

Actively practice and seek feedback on coaching conversations

Collaborates with all frontline managers to learn the day-to-day business operations

Other:

• Develop knowledge of DOT & OSHA safety programs and systems; operational business processes, systems & tools; performance management; dispatch &routing fleet maintenance processes.

Supervisory Responsibilities

This job may have periodic leadership/management responsibilities throughout the program.

Qualifications

The requirements listed below are representative of the qualifications necessary to perform the job.

A. Education and Experience:

Education: Bachelor's Degree (accredited), or in lieu of degree, High School Diploma or GED (accredited) and four (4) years of relevant work experience.

Experience: Two (2) years relevant work experience in addition to Education requirements.

B. Certificates, Licenses, Registrations or Other Requirements:

• Valid Driver's License and a clean driving record
• Must be able to maintain a valid driver's license and clean driving record throughout the duration of employment in this position

C. Other Knowledge, Skills or Abilities Required:

Willing to consider relocation within an assigned geographic area at the conclusion of the training program; if required

Must be willing to work flexible start times

Must be able to ride in vehicle for up to 12 hours or sit at a desk for up to 12 hours per day

Excellent verbal and written communication skills

Able to adjust messaging to audience experience, background, and expectations

Speaks in a clear, direct manner by using appropriate body language, eye contact, and facial expressions to maintain the audience's attention

Organizes communication in a logical manner and ensures audience understanding

Exceptional time management and organizational skills

Able to effectively prioritize tasks, determine resource requirements and allocate the appropriate amount of time to complete tasks

Able to leverage resources and work efficiently

Uses time effectively and avoids distractions from interfering with work completion

Strong decision making skills

Able to identify and understand issues, problems, and opportunities by comparing data from different sources to draw conclusions

Uses effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences

At Waste Management, each eligible employee receives a competitive total compensation package including Medical, Dental, Vision, Life Insurance and Short Term Disability. As well as a Stock Purchase Plan, Company match on 401K, and more! Our employees also receive Paid Vacation, Holidays, and Personal Days. Please note that benefits may vary by site.