Talent.com
Client Service Coordinator - 000672

Client Service Coordinator - 000672

Kentucky StaffingFlorence, KY, US
Hace 11 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

Client Service Coordinator

Summary Of Job Purpose And Function : The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families.

Essential Responsibilities And Tasks :

  • Live and exemplify the Five Principles of Mars, Inc. within self and team.
  • Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
  • Maximize the number of pets seen by the hospital team through a productive and efficiently run hospital to support the needs of our wellness plan clients.
  • Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health.
  • Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services.
  • Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.
  • Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments.
  • Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.
  • Conduct administrative functions as necessary.
  • Other job duties as assigned.

The Five Principles :

  • Quality : The consumer is our boss, quality is our work and value for money is our goal.
  • Responsibility : As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others.
  • Mutuality : A mutual benefit is a shared benefit; a shared benefit will endure.
  • Efficiency : We use resources to the full, waste nothing and do only what we can do best.
  • Freedom : We need freedom to shape our future; we need profit to remain free.

    • Hiring Qualifications / Competencies :

  • Leadership
  • Customer Focus
  • Peer Relationships
  • Integrity & Trust
  • Action Oriented
  • Listening
  • Functional : Preventative care and OWPs
  • Communication Skills
  • Client Service Skills
  • Priority Setting
  • Time Management

    • Capabilities And Experience (Can Do) :

  • Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration.
  • Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills.
  • Organizational ability - Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order.
  • Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions.
  • Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service.
  • Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions.
  • Mathematical ability - Ability to add, subtract, multiply
    • Crear una alerta de empleo para esta búsqueda

    Client Service Coordinator • Florence, KY, US

    Ofertas relacionadas
    • Oferta promocionada
    National Account Onboarding Coordinator

    National Account Onboarding Coordinator

    Shorr Packaging Corp.Sharonville, OH, United States
    A tiempo completo
    Together, We Own it! Start your employee owner journey with Shorr Packaging.The National Onboarding Coordinator serves as the primary point of contact for new customers as they transition from sale...Mostrar másÚltima actualización: hace 5 días
    • Oferta promocionada
    Service Coordinator

    Service Coordinator

    KY StaffingCincinnati, OH, US
    A tiempo completo
    Find your fit at Ohio CAT (a division of Ohio Machinery Co)! Join a winning culture that strives to be the top-performing, dynamic industry leader and partner of choice for the products and solutio...Mostrar másÚltima actualización: hace 3 días
    • Oferta promocionada
    For additional information, please reviewCiti's Privacy Policy.

    For additional information, please reviewCiti's Privacy Policy.

    CitigroupFlorence, KY, US
    A tiempo completo
    The Service Process Coordinator 4 performs moderately complex and varied assignments.Most of the impact is related to quality of execution. Works with limited supervision.May service an expansive ar...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Sales Support Coordinator

    Sales Support Coordinator

    Protective Life Insurance CompanyCovington, KY, United States
    A tiempo completo
    The work we do has an impact on millions of lives, and you can be a part of it.We help protect our customers against life's uncertainties. Regardless of where you work within the company, you'll be ...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Sales & Service Coordinator

    Sales & Service Coordinator

    Shine Window Cleaning & Holiday LightingCincinnati, OH, United States
    A tiempo completo +1
    Sales & Service Coordinator - Shine of Cincinnati.Cincinnati, OH (In-Person or Hybrid).Competitive hourly + performance-based bonuses. Shine of Cincinnati is a fast-growing home services company spe...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Patient Coordinator

    Patient Coordinator

    Ivy Rehab NetworkCincinnati, OH, US
    A tiempo completo
    Patient Coordinator - Full-Time.Position Summary : Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians a...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    • Nueva oferta
    Patient Access Coordinator

    Patient Access Coordinator

    KY StaffingCincinnati, OH, US
    A tiempo completo
    With a mantra of Empowering Human Potential, Hanger, Inc.O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs, and unsurpassed customer service.H...Mostrar másÚltima actualización: hace 12 horas
    • Oferta promocionada
    Client Coordinator

    Client Coordinator

    Maxim Health SystemsCincinnati, OH, US
    A tiempo completo
    Maxim Healthcare is hiring for a Client Coordinator to work with clients, patients, and active caregivers to identify open shifts, availability, and coordinate schedules. Competitive pay & weekly pa...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Collections Coordinator

    Collections Coordinator

    LKQCincinnati, OH, US
    A tiempo completo
    We're looking for motivated individuals to join our team at LKQ Corporation.With opportunities for growth, competitive benefits, and a supportive work environment, LKQ is the place to be.Apply now ...Mostrar másÚltima actualización: hace 3 días
    • Oferta promocionada
    • Nueva oferta
    Provider Operations Coordinator

    Provider Operations Coordinator

    Insight GlobalCincinnati, OH, US
    A tiempo completo
    The Provider Operations Coordinator I is responsible for the integrity of the data in the provider database system.Responsible for the integrity of the data in the provider database system.Accurate...Mostrar másÚltima actualización: hace 11 horas
    • Oferta promocionada
    Accounts Payable Coordinator II

    Accounts Payable Coordinator II

    baker constructionMonroe, OH, United States
    A tiempo completo
    Accounts Payable Coordinator II.Company Name : Baker Construction Enterprises Inc.Achieve more in your career with the nation's leading specialty concrete contractor. At Baker Construction, you'll be...Mostrar másÚltima actualización: hace 6 días
    • Oferta promocionada
    Accounts Payable Coordinator I

    Accounts Payable Coordinator I

    Baker Construction EnterprisesMonroe, OH, United States
    A tiempo completo
    Achieve more in your career with the nation's leading specialty concrete contractor.At Baker Construction, you'll be part of a team that prioritizes people, invests in their development, and offers...Mostrar másÚltima actualización: hace 6 días
    • Oferta promocionada
    Client Services Associate

    Client Services Associate

    Fidelity InvestmentsCovington, KY, United States
    A tiempo completo
    Is it time to make new investments into your career?.Join a team that's an industry leader in innovation and invests in you with key product and service offerings, groundbreaking technology, and a ...Mostrar másÚltima actualización: hace más de 30 días
    • Oferta promocionada
    Associate Client Service Manager

    Associate Client Service Manager

    Arthur J Gallagher & CoCincinnati, OH, US
    A tiempo completo
    At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate. You'll be backed by our digital ecosystem : a ...Mostrar másÚltima actualización: hace 3 días
    • Oferta promocionada
    Facilities Coordinator

    Facilities Coordinator

    OMI Industries IncRising Sun, IN, US
    A tiempo completo
    At OMI Industries, we are committed to using the natural power of plant oils to produce safe, natural, and effective odor removing products without the use of harsh chemicals or artificial fragranc...Mostrar másÚltima actualización: hace 2 días
    • Oferta promocionada
    Accounts Payable Coordinator I

    Accounts Payable Coordinator I

    baker constructionMonroe, OH, United States
    A tiempo completo
    Accounts Payable Coordinator I.Company Name : Baker Construction Enterprises Inc.Achieve more in your career with the nation's leading specialty concrete contractor. At Baker Construction, you'll be ...Mostrar másÚltima actualización: hace 6 días
    • Oferta promocionada
    Billing Operations Coordinator

    Billing Operations Coordinator

    AdeccoCincinnati, OH, US
    A tiempo completo
    Adecco Creative & Marketing is excited to partner with a leading retail organization to find a.Billing Operations Coordinator. In this role, you'll take ownership of verifying promotional allowa...Mostrar másÚltima actualización: hace 3 días
    • Oferta promocionada
    • Nueva oferta
    TCOS Maintenance Coordinator

    TCOS Maintenance Coordinator

    KY StaffingCincinnati, OH, US
    A tiempo completo
    Bank, we're on a journey to do our best.Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.We b...Mostrar másÚltima actualización: hace 12 horas