Sr. Enablement Partner

Sr. Enablement Partner

HighLevel is an AI powered, all-in-one white-label sales & marketing platform that empowers agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. We are proud to support a global and growing community of over 2 million businesses, comprised of agencies, consultants, and businesses of all sizes and industries. HighLevel empowers users with all the tools needed to capture, nurture, and close new leads into repeat customers. As of mid 2025, HighLevel processes over 4 billion API hits and handles more than 2.5 billion message events every day. Our platform manages over 470 terabytes of data distributed across five databases, operates with a network of over 250 microservices, and supports over 1 million hostnames.

With over 1,500 team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.

As of mid 2025, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve each month. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.

You are passionate about empowering people with the right knowledge, skills, and tools to succeed. As part of the Enablement Team, you will play a pivotal role in onboarding, process design, sales methodology, training, mentoring, and driving performance across our Trial Experience, Account Management, and Customer Care Teams. You thrive in building structured programs, simplifying complex concepts, and ensuring every team member has the resources and confidence to excel in their role. You combine strong facilitation, coaching, and process coordination skills with an eye for quality and detail. You are a proactive problem-solver, a natural collaborator, and deeply aligned with company culture and values.

What You'll Do

• Sales Enablement Strategy & Leadership
• Partner with Revenue leadership and Product to define enablement priorities, align programs with the go-to-market strategy
• Drive consistency in execution that accelerates sales performance.
• Translate company objectives into enablement initiatives that improve quota attainment, deal velocity, and win rates.
• New Hire Training & Onboarding
• Build and continuously evolve onboarding programs that equip new customer facing team members with product mastery, process expertise, and sales methodology fluency.
• Drive time-to-first-deal and ramp metrics through structured learning paths, certification programs, and live coaching.
• Standardize and scale onboarding across geographies and segments.
• Ongoing Training & Development Programs
• Deliver ongoing programs to sharpen selling skills (discovery, negotiation, objection handling, closing) and reinforce sales methodologies (MEDDIC, Challenger, or similar).
• Partner with Product and Marketing to deliver enablement on launches, positioning, and competitive differentiation.
• Create playbooks, talk tracks, and toolkits that drive pipeline generation and deal execution.
• Process & Knowledge Management
• Own the sales playbook, ensuring clear documentation of processes, methodologies, and best practices.
• Lead adoption of CRM, sales tools, and enablement platforms, ensuring reps are equipped and effective.
• Develop repeatable assets and resources that scale across the sales org.
• Quality Assurance & Feedback Loops
• Monitor advisor performance via QA reviews, data trends, and call analysis.
• Identify knowledge gaps and create targeted interventions to close them quickly.
• Coaching, Mentorship & Coordination
• Work directly with frontline managers and senior sellers to reinforce methodology and deal execution.
• Conduct call reviews, deal strategy sessions, and win / loss analyses to identify performance gaps and improvement opportunities.
• Embed coaching culture by mentoring managers on how to coach effectively.
• Performance Enablement
• Define enablement KPIs (time-to-ramp, quota attainment, pipeline conversion, win rates, sales cycle length).
• Leverage data and feedback loops to continuously optimize training, tools, and content.
• Present outcomes and recommendations to Sales and Executive Leadership.
• Program Innovation
• Stay ahead of industry trends, sales tech innovations, and best practices.
• Introduce new approaches to learning and development, including AI-driven coaching, LMS innovations, and gamified experiences.
• Pilot and scale new programs that improve rep engagement and drive revenue impact.

What You'll Bring :