Job Summary:
This role will assume primary leadership to clerical/secretarial support staff and management of clerical duties. The role will be expected to participate in all related front office duties including providing guidance and support to staff as needed. Track and support clerical staff productivity. Participate in hiring processes for clerical staff per HR guidelines. Facilitates open lines of communication with staff, medical director, health care team, patients and families. Liaison to internal and external referring offices. Prepare standardized and ad hoc reports for hospital administration to include dashboards, patient volumes, no-show and cancellation rates, time-to-third, and other access related. Ensures quality improvement initiatives are developed to facilitate patient flow and gathering of patient information required for delivery of health care and billing for services. Set up/updates platform for new services and current services.
Minimum Qualifications:
Associates Degree and three years relevant experience or equivalent combination of education and experience.
Preferred Qualifications:
Bachelor's degree in business or healthcare. 3+ years supervisory experience in healthcare. EPIC experience or certification
Work Days:
Monday-Friday 8:00AM - 4:30 PM
Senior Administrative Assistant • Syracuse
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