Customer Service Representative

Job Advertisement : Customer Service Representative

Company : StyleSignPlan

Location : Orlando, FL

Salary : $33,000 - $42,000 per year

Job Description :

StyleSignPlan is seeking a dedicated Customer Service Representative to join our team in Orlando, FL. This role is crucial in ensuring our customers receive exceptional service and support. As a Customer Service Representative, you will be the primary point of contact for customers, handling inquiries, resolving issues, and providing information about our products and services.

Responsibilities :

• Handle customer inquiries via phone, email, and chat with professionalism and courtesy.
• Resolve customer complaints and issues in a timely and effective manner.
• Provide detailed information about products, services, and company policies.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with other departments to address and resolve customer concerns.
• Follow up with customers to ensure satisfaction and address any additional needs.
• Continuously seek opportunities to improve the customer experience.

Qualifications :

Benefits :

Application Instructions :

To apply for this position, please submit your resume and a cover letter detailing your qualifications and experience. Additionally, we encourage candidates to include a short video recording introducing themselves and explaining why they are a good fit for the role. While the video is not mandatory, it will be considered a valuable asset in the evaluation process.

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