No se aceptan más aplicaciones
Clinical Applications Specialist I
BiomérieuxHuntsville, Utah, USHace más de 30 días
Tipo de contrato
- Indefinido
Descripción del trabajoPrioritize answering customer inquiries, both internal and external, per established guidelines and document in the enterprise resource planning (ERP) system. Provide world class customer support with consistent follow up, deliver product education, troubleshooting, and resolutions to ensure customer satisfaction. Responsible for initiating, managing, and resolving customer complaints and suggestions. Will also determine if a complaint needs to be escalated for further investigation requiring the expertise of other departments. Perform on-call duties as needed to provide 24-hour technical support to customers. Support existing customers with additional training and technical assistance as needed or as product enhancements are launched that require additional training or implementation. Manage product returns when applicable. Maintain competency of bioMérieux products and procedures that are job specific and assist with implementation of new products. Participate in revenue generation initiatives which include the promotion of value-added projects and services. Establish and maintain enterprise resource planning (ERP) certification. Meets quality plan standards and all departmental key performance indicators (KPIs). Perform all work in compliance with company quality procedures and standards. Perform other duties as assigned. BS degree in a biological science preferred. AAS degree in biological science with minimum 2 years’ experience in Clinical Microbiology or Molecular Biology accepted. Minimum 2 years of Clinical Microbiology laboratory experience required. Medical device industry experience a plus. Customer facing experience preferred. Networking or LIS / LIMS experience preferred. Excellent written and oral communication skills. Attention to detail, great organizational skills, and ability to multitask in a fast-paced environment. Proficiency in a variety of computer programs including Microsoft Office Suite. Promotes teamwork and cooperation. Knowledge of bioMérieux products and Salesforce is a plus.
Job Description
- The ideal candidate for this position will be based in Raleigh / Durham, Salt Lake or St. Louis.
Learn more about the general tasks related to this opportunity below, as well as required skills.
The Clinical Applications Specialist I (CAS I) provides product applications and technical support to internal and external customers for the diagnostic test systems marketed by bioMérieux including but not limited to training, troubleshooting, and consultation. This product knowledge is used to support sales growth through delivering exceptional technical support. Manages the complaint handling process to ensure the timely, accurate resolution of customer complaints and will also coordinate efforts with other internal and field support teams to provide world-class support for all customers. Promotes teamwork and cooperation, removes barriers to productivity, and creates an enthusiastic / positive work environment.
Primary Duties :
Education :
Experience :
Knowledge, Skills, and Abilities :
#LI-US
#biojobs
PandoLogic. Keywords : Clinical Applications Specialist, Location : Salt Lake City, UT - 84105
Crear una alerta de empleo para esta búsqueda
Application Specialist • Huntsville, Utah, US
Ofertas relacionadas
Senior Clinical Program Manager.At Spring Health, our mission is to eliminate every barrier to mental health.Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver...Mostrar másÚltima actualización: hace 8 horas
Senior Manager Of Clinical Operations.Devoted Medical's Everyday Care team is reimagining how primary and virtual care come together to deliver accessible, high-quality, compassionate care for ever...Mostrar másÚltima actualización: hace 20 horas
Amer Sports is a sporting goods company with internationally recognized brands including Salomon, Arc'teryx, Peak Performance, Atomic and Wilson.
The Mountain Sport Company, Salomon was born in 1947...Mostrar másÚltima actualización: hace 5 días
Davis Behavioral Health is seeking part-time Transcranial Magnetic Stimulation (TMS) Specialist to work on the medical team in its Transcranial Magnetic Stimulation (TMS) clinic.The Transcranial Ma...Mostrar másÚltima actualización: hace 23 horas
Billing & Collections Specialist.McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare.
We are known for delivering insights, products, and services that...Mostrar másÚltima actualización: hace 8 horas
Are you ready to embark on an exciting journey with Valley View Granite? Joining our team means diving into the dynamic world of construction, where every day brings new challenges and opportunitie...Mostrar másÚltima actualización: hace más de 30 días
Cardiology physician employment in Utah : Ogden is a city approximately 10 miles east of the Great Salt Lake and 40 miles north of Salt Lake City.
It has a rich mountain to metro personality that de...Mostrar másÚltima actualización: hace más de 30 días
Hybrid (Tuesday, Wednesday, Thursday in-office).Monday - Friday 6-3, 7-4, or 8 am - 5 pm Mountain Time.Correction Specialists are the final line of defense in ensuring accurate utility provider pay...Mostrar másÚltima actualización: hace 18 horas
Hospitalist Advanced Practice Provider (APP) .Bear River Hospital- Logan Hospital .Bear River : 7-19 : 00 12-hour shifts, including weekends and holidays .
Logan Hospital 7-17 : 00 10-hour...Mostrar másÚltima actualización: hace 22 días
Nova Supports is seeking a dynamic Clinical Director to lead ABA services across Weber and Davis counties, based out of our Ogden clinic.
Nova Supports creates Space to Thrive for individuals with a...Mostrar másÚltima actualización: hace 2 días
Founded in 1976 Holy Cross Hospital - Davis has grown into a 220-bed hospital of choice for the flourishing communities of northern Utah.
Over the years we have enhanced our care by offering a broad...Mostrar másÚltima actualización: hace 1 día ObGyn physician employment in Utah : This position is in northern Utah.It is the perfect home-base for some of the best outdoor recreation in the county.
Come ski the greatest snow on earth or mount...Mostrar másÚltima actualización: hace más de 30 días 
Boeing Defense Space and Security (BDS).This position will provide support to shop program and field sites as needed.Duties will include inspection activity planning review First Article Inspection...Mostrar másÚltima actualización: hace 1 día
At Boeing, we innovate and collaborate to make the world a better place.We are committed to fostering an environment for every teammate that is welcoming, respectful, and inclusive, with great oppo...Mostrar másÚltima actualización: hace 20 horas
Join us as we transform immunology and deliver medicines that help autoimmune patients get their lives back.Argenx is preparing for multi-dimensional expansion to reach more patients through a rich...Mostrar másÚltima actualización: hace 8 horas
We are looking for a passionate individual with a sense of responsibility and willingness to help create families to join us as a surrogate.
In this role, you will be instrumental in supporting indi...Mostrar másÚltima actualización: hace 17 días Cardiology Interventional physician employment in Utah : Ogden is a city approximately 10 miles east of the Great Salt Lake and 40 miles north of Salt Lake City.
It has a rich mountain to metro pers...Mostrar másÚltima actualización: hace más de 30 días 
Technical Solutions Project Manager.As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale.
Join our colleagues in bringing our ...Mostrar másÚltima actualización: hace 6 días
- Oferta promocionada
- Nueva oferta
Senior Clinical Program Manager
Spring HealthOgden, UT, USA tiempo completo
- Oferta promocionada
- Nueva oferta
Senior Manager, Clinical Operations (Specialty Care)
Devoted HealthOgden, UT, USA tiempo completo
- Oferta promocionada
eComm Ops Specialist (W / M)
SalomonOgden, UT, USA tiempo completo +1
- Oferta promocionada
Transcranial Magnetic Stimulation (TMS) Specialist
Davis Behavioral HealthLayton, Utah, USAA tiempo completo
- Oferta promocionada
- Nueva oferta
Client Billing and Collections Specialist
McKessonOgden, UT, USA tiempo completo
General Application
Valley View GraniteTremonton, UT, USAA tiempo completo
Quick Apply
- Oferta promocionada
Cardiology
CompHealthOgden, Utah, USA tiempo completo
- Oferta promocionada
- Nueva oferta
AP Corrections Specialist
ConserviceLogan, UT, United StatesA tiempo completo
- Oferta promocionada
Advanced Practice Provider- Hospitalist
Intermountain HealthTremonton, USA tiempo completo
Clinical Director - BCBA
Nova SupportsOgden, UT, USA tiempo completo
Quick Apply
- Oferta promocionada
Multi-Modality Tech
CommonSpirit HealthLayton, Utah, USAA tiempo completo
- Oferta promocionada
ObGyn
CompHealthBrigham City, Utah, USA tiempo completo
- Oferta promocionada
Associate Quality Specialist
BoeingLayton, Utah, USAA tiempo completo +2
- Oferta promocionada
- Nueva oferta
Associate Quality Specialist
Clearance JobsLayton, UT, USIndefinido +1
- Oferta promocionada
- Nueva oferta
Thought Leader Liaison - Midwest
argenxOgden, UT, USA tiempo completo
- Oferta promocionada
Surrogates Needed! Earn up to $115,000 – Apply Today!
Giving Tree SurrogacyLayton, UT, USA tiempo completo +1
- Oferta promocionada
Cardiology Interventional
CompHealthOgden, Utah, USA tiempo completo
- Oferta promocionada
Client Services Project Manager, Single Use Technology (Utah)
Utah StaffingLogan, UT, USA tiempo completo