Assistant General Manager

Job Description

Job Description

Join Our Team as Assistant General Manager

Grandview Resort is looking for an Assistant General Manager (AGM) who will be the driving force behind smooth operations, happy owners, and satisfied guests at our resort.

As AGM, you’ll be the connection point between all departments—guiding teams, supporting excellence, and ensuring our resort upholds the highest hospitality standards, including RCI Gold Crown Distinction. From overseeing maintenance and housekeeping to elevating guest service and managing projects, this role is perfect for a dynamic leader who wants to make an impact every day.

What You’ll Do

Lead, coach, and inspire resort staff—building a strong, motivated team.

Oversee maintenance, renovations, and presentation of all resort facilities.

Manage budgets and third-party contractors with efficiency and precision.

Respond to guest and owner needs with professionalism and care.

Conduct daily inspections to ensure top-quality accommodations and amenities.

Communicate with staff, management, and boards to keep operations seamless.

Uphold resort safety, security, and policy compliance.

What We’re Looking For

4+ years of leadership experience in hospitality, property management, or timeshare operations.

Bachelor’s degree in Hospitality Management, Business Administration, or related field (or equivalent experience).

Strong organizational, leadership, and problem-solving skills.

Knowledge of facilities maintenance and housekeeping operations.

Experience with renovation projects and contractor management.

Excellent communication skills—bilingual preferred!

Why You’ll Love It Here

Be part of a team passionate about hospitality excellence.

Make a direct impact on guest experiences and resort success.

Grow your career in a supportive, dynamic environment.

If you’re ready to lead with confidence, build lasting relationships, and help shape unforgettable vacations, we’d love to hear from you!

Apply today and take the next step in your hospitality career.