Operations Intern (January 2026 Start Date)

Job Title : Track & Trace Operations Intern

Department : Operations

KCH Transportation (Augusta) is seeking motivated Operations Interns to assist with our Operations team beginning in Q1 2026.

This internship offers hands-on exposure to the fast-paced world of third-party logistics, including real-time shipment visibility, problem solving, and support of day-to-day operational workflows. If you’re looking to build foundational industry experience and contribute to a growing team, we want to hear from you. Apply today.

Position Summary :

The Track & Trace Intern supports the Operations team by monitoring shipments, ensuring timely delivery, and maintaining accurate updates for both internal teams and customers. This role provides hands-on experience in freight visibility, shipment tracking, and problem resolution within a fast-paced logistics environment. The intern will work closely with Operations Specialists and gain exposure to supply chain processes, TMS tools, and customer communication.

Essential Duties and Responsibilities :

Monitor and track shipments throughout the transportation lifecycle using TMS and other tracking tools

Communicate proactively with carriers, customers, and internal teams regarding shipment status, delays, and exceptions

Analyze shipment data to identify trends or potential issues and provide actionable insights

Assist in resolving shipment discrepancies or delays

Document and maintain accurate records of shipment updates and communications

Support the Operations team on assigned projects related to shipment visibility and process improvement

Collaborate with team members to identify opportunities for improving tracking accuracy and efficiency

Competencies :

Eagerness to learn and expand knowledge of the logistics and supply chain industry

Proficiency in Microsoft Office Suite (Excel, Word, Outlook)

Strong attention to detail and organizational skills

Ability to manage multiple tasks and information sources simultaneously

Clear and professional verbal and written communication skills

Team-oriented mindset, collaborating effectively to achieve shared goals

Solution-driven, able to troubleshoot issues and provide recommendations

Strong relationship-building skills with internal and external stakeholders

Qualifications :

High School Diploma or GED required

Associates Degree (A.A.) or equivalent combination of education and work experience preferred

Experience with logistics, operations, or supply chain systems is a plus

Ability to adapt in a fast-paced environment and prioritize tasks effectively