Service Center Lead

McGough is a respected partner that brings six generations of experience to high profile, unique and complex construction projects. We take great pride in our people and their extraordinary expertise in planning, development, construction and facility management. McGough employee tenure reflects the commitment and pride we share in our work. Ask anyone who knows us - the caliber of our people sets us apart.

SERVICE CENTER LEAD

Service Center Lead manages and coordinates tool and equipment procurement for active construction projects. This role requires a customer-service mindset, strong communication skills, and a solid understanding of construction tools, equipment, and materials. The ideal candidate is organized, responsive, and able to balance office-based and field-facing support.

The role includes moderate travel to regional offices and job sites to establish in-person relationships with project teams and operations staff, followed by remote support from those locations or a home office.

Qualifications : Required :

• High School Diploma
• 1-2 years of customer service experience
• 2-4 years of warehouse, procurement, warehouse operations, tool management in a construction setting
• Knowledge of construction tools, equipment types, and industry-standard materials.
• 1-2 years of proficient use of an inventory / order tracking system
• Comfortable with travel to field / regional offices and hybrid / remote work models.
• Ability to obtain a Class A CDL within 3-6 months of hire

Preferred :

Skills :

Office and Travel :

Responsibilities and Tasks :

Order Management

Customer Service & Communication

Vendor & Inventory Coordination

Field Support & Delivery to Jobsites

Ability to drive truck and trailer 1 to 2 days per week.

Organization & Reporting

Other Duties as assigned

Physical Requirements :

The physical requirements listed here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position involves standing for a period of time and sitting to complete desk work. Employee needs to be able to lift up to 50 pounds as frequently as needed to move objects; dexterity to write and manipulate computer keyboard and mouse; ability to hear and speak clearly; and ability to distinguish between colors on graphs and charts.

Occasionally, employee will be required to visit construction jobsites which may expose the employee to dirt, dust, uneven surfaces, outdoor weather conditions and extreme temperatures.