Maintenance Lead

Job Description

Job Description

Description : POSITION DESCRIPTION

TITLE : Maintenance Lead

DEPARTMENT : RPM

REPORTS TO : Facilities Manager

FLSA : Non-Exempt

WORK SCHEDULE : Full-Time

TRAVEL REQUIRED : No

LOCATION : CO & UT On-Site

MANAGEMENT : Yes

EEO :

First / Mid Offs & Mgrs.

JOB FAMILY : Craft Workers

A Little About Us :

Richmark Property Management is a family-owned Company dedicated to the execution of quality projects and initiatives that enhance communities. We strive to fulfill and live out our mission in everything we do : to elevate the property management experience by prioritizing authentic relationships and delivering the best resident experience possible.

About Your Role :

The Maintenance Lead is the expert on all physical and mechanical aspects of the property. The Maintenance Lead also provides guidance and direction to the maintenance staff, joining in to perform any tasks necessary to maintain the physical aspects of the property.

Essential Duties and Major Responsibilities :

Maintenance Operations Management :

• Manages maintenance team members to ensure all work orders, unit turns, and additional projects are completed quickly and efficiently.
• Collaborates with the Community Manager to keep the “Make Ready Board” always up to date in the property management software.
• Ensures all maintenance staff utilize the property management software and mobile maintenance app for work orders.
• Proactively maintains cleanliness and order in maintenance areas including the shop, garages, mechanical rooms, and storage areas.
• Manages expenses, negotiates prices for parts, vendor services, and seeks cost-effective solutions with the Community Manager.
• Maintains and ensures functionality, safety, and cleanliness of all vehicles and equipment.
• Oversees day-to-day tasks, periodically inspects other maintenance team members' work, and offers corrective guidance as needed.
• Provides technical support to maintenance staff.
• Shares responsibility for after-hours emergency service and responds to calls when necessary.
• Coordinates with vendors to confirm all work is completed according to standards and that the vendors follow community guidelines.
• Supervises the maintenance of pools and hot tubs (if applicable), making sure they are clean and comply with health / safety requirements.
• Ensures adherence to preventative maintenance schedules and completion of tasks.

Customer Service and Inventory Management :

Education :

Type of Experience Needed to be Successful :

Specialized Skills :

Supervisory Expectations :

The position has immediate oversight of 1 or more team members performing the same or directly related work as those the position leads, which includes interviewing, hiring, training employees, planned work, assigning work, directing work, appraisal, and performance, rewarding and disciplining, addressing complaints, resolving problems.

Independence of Action :

Supervisor / manager monitors work progress; incumbent follows precedents and procedures and may set priorities and organizes work within general guidelines established by supervisor / manager.

Physical Demands and Work Environment :

Work Hours : Company Hours

This position works 8 : 00 AM to 5 : 00 PM. Hours vary and are dependent on business needs.

Work Week

Typically Monday through Friday, hours may vary with the workload. This position requires flexibility to work weekends, overtime, on call and other unscheduled time as needed.

Core Competencies :

Requirements :

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