Client Success Manager

A company is looking for a Client Success Manager to own and grow client relationships.

Key Responsibilities

Manage client relationships, conduct QBRs, and deliver performance insights

Establish regular communication with clients to ensure satisfaction and retention

Drive identification and successful conversion of upsell and cross-sell opportunities

Required Qualifications

3-5+ years in client success and account management

Experience using Salesforce and analyzing client data

Proven ability to drive retention and identify revenue opportunities

Experience in a fast-paced or startup environment is a strong plus

SaaS sales experience is a strong plus