Associate Strategic Supplier Relationships Director (Biotech, Oncology)

Associate Strategic Supplier Relationships Director

The Associate Strategic Supplier Relationships Director is responsible for optimizing partnerships within multiple areas; including (but not limited too) full service CRO providers, central and local laboratories, interactive response technology, pharmacovigilance and data management service providers. This leader is responsible for optimizing our ways of working with our suppliers, focusing on outsourcing engagement, operational effectiveness, and governance. This role supports teams in the delivery, overall success and adherence with the partnership goals, vision and contractual obligations. This role also serves as Subject Matter Expert (SME) on day-to-day partnership related activities. The Associate Strategic Supplier Relationship Director acts as a strong change agent that can prioritize, problem-solve, simplify and effectively enable positive results within the partnership.

Essential Duties and Responsibilities :

• Partner with PDMA departments and SSP to help define, implement and continually improve CRO outsourcing strategies, tactics and operations with strategic partners.
• Optimize ways of working including :
• Support Development of CRO manual and best practices
• Adherence to best practices
• Manage performance and quality metrics across the partnership
• Implement issue escalation and resolution pathways
• Lead and / or support governance meetings from the operational level and down for partnership. Including developing the focus, materials, and finalizing the minutes. Act as key partner with SSP.
• Cultivate innovation opportunities in order to address future state needs by having an in-depth understanding of the structure, strategy and needs of Product Development and Medical Affairs and co-ordinate work requirements.
• Demonstrate partnering behaviors for all associated with the relationship. Address and problem-solve systemic issues occurring in the partnership to bring appropriate awareness and to drive resolutions and improvements Integrate lessons learned through the alliance into forward activities.
• Build and maintain relationships with internal and external key business partners to ensure Strategic relationship remains healthy. Ensuring goals, objectives and results are monitored, celebrated, or raised at relevant governance forums for support.
• Develop and / or support the strategy for prioritizing the improvement of processes within the Strategic Relationship.
• Act as a trusted business advisor, thought partner and project manager on key initiatives as needed.

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