Director Of Operations

The Nagy Group • Royal Oak, MI, US

Hace más de 30 días

Tipo de contrato

A tiempo completo

Descripción del trabajo

Job Description

A high-performing Director of Operations is needed to support the growth and efficiency of a dynamic real estate organization. The Director of Operations will be the operational backbone of the company, ensuring that systems, processes, and team performance align with the company’s strategic goals. This leader will work directly with ownership, leadership, and agents to drive productivity, streamline operations, and create a best-in-class experience for both clients and internal stakeholders.

This role is ideal for individuals who thrive in fast-paced, growth-oriented environments and are passionate about operational excellence, leadership, and organizational health.

Compensation :

$75,000 - $85,000 + Bonus

Responsibilities : Primary Objectives :

Oversee all day-to-day operations of the business and be very hands-on with the day-to-day financials
Lead and manage administrative and operational staff
Create, document, and implement scalable systems and procedures
Own KPIs for productivity, profitability, and service standards
Partner with the leadership team on strategy, forecasting, and business development
Ensure the agent experience is efficient, professional, and consistent

Key Responsibilities :

Drive operational efficiency across all departments (agent services, marketing, compliance, accounting)

Develop, refine, and manage office systems, workflows, and standard operating procedures (SOPs)

Lead hiring, onboarding, training, and retention of key staff members

Oversee financial operations, including budgeting, P&L oversight, vendor management, and reporting

Ensure technology platforms are used to their full potential (CRM, project management, transaction coordination tools)

Own project management for major initiatives and events

Serve as a key liaison between leadership and staff, fostering clear communication and accountability

Monitor agent and team performance metrics and report to leadership

Support compliance with brokerage standards, legal requirements, and best practices

Create a culture of high performance, accountability, and collaboration

Qualifications :

The Ideal Candidate Will Have :

Real estate operation experience preferred

Bachelor’s Degree in Business, Finance, or related field (Master’s degree a plus)

Experience leading / managing cross-functional projects

Demonstrated success in building systems and improving workflows

Financial acumen and comfort with budgeting and reporting

High emotional intelligence and strong interpersonal communication skills

Proficiency in business tools like Google Workspace, QuickBooks, CRM platforms, and task / project management tools (e.g., Asana, Trello, Monday.com)

Strong problem-solving skills and a proactive, solutions-oriented mindset

Ability to thrive in a fast-paced, high-growth, team-oriented environment

About Company

This group is a fast-growing real estate team in the Metro Detroit area, known for its commitment to excellence and exceeding expectations. If this sounds like you, reach out and apply today!

Crear una alerta de empleo para esta búsqueda

Director Of • Royal Oak, MI, US

Ofertas relacionadas

District Manager of Operations

Vaco by Highspring • Livonia, MI, US

Indefinido

Ensures that urgent care centers consistently provide high-quality, compassionate care to every patient.Partners with regional leadership, including Practice Managers, Clinical Team Leads, and Prov...Mostrar más

Última actualización: hace más de 30 días • Oferta promocionada