Communication and Collaboration Engineer

Communication and Collaboration Engineer

and the job listing Expires on October 31, 2025

The United Nations Development Programme (UNDP) Unit of Information and Technology Management (ITM) in New York is responsible for supporting UNDP Country Offices around the world with ICT solutions. Our Unit offers a stimulating and versatile internship in an international environment with contact to various partners from more than 170 countries with the UN and UNDP's presence. We are a team that works in a dynamic and informal atmosphere, and we expect our interns to become vital members of the team.

As an intern, you will be given tasks and opportunities that have a direct global impact on the development efforts of the international community. The Communication and Collaboration Engineer Internship programme enhances the academic life experience of passionate students as interns and empowers them to become socially responsible, innovative, and environmentally conscious leaders of tomorrow. By being part of our dynamic unit, you will also gain worldwide connections with other top-talented interns and UN staff from UNDP and other agencies. Our office is located at the UN Office in New-York, giving you the opportunity to interact with people outside the UNDP ITM unit.

Duties and Responsibilities

• Work on the Telephone Request and Cell Phone Ordering.
• Support the Video Conferencing service for UNDP offices.
• Effectively interact with ICT managers to resolve video conferencing issues for live calls, schedule conferences using a centralized administration system, test new software / firmware updates and push firmware updates to video codecs when needed.
• Responsible for monitoring conference performance and statistics using cloud portal
• Take corrective action to ratify issues once visible to monitoring system.
• Actively participate in production integration of new sites, updating documentation, and training new local site support.
• Provide guidance and training to staff members on MS Teams and Zoom video system and products to eliminate recurring errors and where appropriate, provide recommendations for improvements.
• Preparing and publishing of internal documentation and knowledge base articles.

Duration : 6 months (2 February – 31 July 2026)

Required Skills and Experience

Applicants to the UNDP internship programme must at the time of application meet one of the following requirements :

Conditions

How to Apply?

Do not miss out on this opportunity to be a part of this international team and apply by the deadline

31 October 2025, midnight (ET).

The application should contain :

Please group your CV and cover letter into one (1) single PDF document as the system only allows you to upload maximum one document.

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