A company is looking for a Customer Support Specialist.
Key Responsibilities
Meet 5 min first response SLA for chat and 1 hour for emails, while achieving CSAT targets
Master the platform to troubleshoot, diagnose, and advise districts on support topics
Log, track, and update support interactions in designated tools
Required Qualifications
1-2 years of experience in a customer support or client-facing role, preferably in SaaS
Familiarity with support tools such as Intercom, Zendesk, or Front
Ability to manage multiple support tickets simultaneously
A customer-first mindset
Customer Support Specialist • Chesapeake, Virginia, United States
This position is essential to the success of our retail stores.Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about S...Mostrar más
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se...Mostrar más
To apply, please go to https://mediacross.Professionalism, excellent customer service, accuracy, and a team mentality are key for this position due to the content managed, fast-paced nature, and hi...Mostrar más
Paid Time Off- Including Volunteer Hours.Life and Accidental Death Insurance (Company Paid).Short and Long Term Disability Insurance (Company Paid).K, 401K Match- Access to Certified Financial Plan...Mostrar más
Information Technology Professional (IT/CTN/IS).Information Systems Technicians, Cryptologic Technician Networks, and Intelligence Specialists keep the Fleet connected, informed, and secure by oper...Mostrar más
Employment Type: Full Time/Salaried/Exempt.Anticipated Salary Range: $81,973.This opportunity resides with Global Security (GS).Mission Technologies' Global Security (GS) group comprises live, virt...Mostrar más
We are a dynamic and growing organization specializing in multi-family housing, commercial properties, and construction.With a diverse portfolio of residential communities, commercial real estate, ...Mostrar más
At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners.We're on the lookout for p...Mostrar más
Client First Technologies is currently seeking a Technical Support Specialist to support an upcoming contract.The Technical Support Specialist provides Tier I and Tier II technical support services...Mostrar más
Acquisition Support Specialist.The Acquisition Support Specialist provides professional acquisition, contract management, and administrative support to the MARAD Office of Acquisition.The role incl...Mostrar más
NMCI / Flank Speed End User Support Specialist (ACTR).IAT Level II – Enterprise IT Support Role.Competitive with a full benefit package.We are a mission-driven organization in our delivery of high-...Mostrar más
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are r...Mostrar más
This position is essential to the success of our retail stores.Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about S...Mostrar más
Title: Business Support Analyst.Agency: VP Student Enrollment, Engagement & Services.Full Time or Part Time: Full Time.Job Description: This position will manage the entirety of the parking citatio...Mostrar más
Computer User Support Specialist.Location: Norfolk, 100% on-site.Clearance: Top Secret (with SCI eligibility).The Computer User Support Specialist shall work to provide Tier II and III user support...Mostrar más
This role requires the ability to work lawfully in the U.Earn $18/hour base pay, with the potential to earn $22.Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving...Mostrar más
We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.Mostrar más
This role requires the ability to work lawfully in the U.Do you enjoy connecting people to reliable telecommunication services while engaging directly with your community? As an Outside Sales Repre...Mostrar más
