Entry Level Billing Associate

This range is provided by Primary Services. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.

Base Pay Range

$20.00 / hr - $25.00 / hr

Join a large, well-established company with a collaborative culture and opportunities for professional growth. Play a key role in delivering accurate billing and excellent customer service, while supporting critical operational processes.

Primary Services is actively recruiting for an Entry Level Billing Associate to support a large, established client. In this role, you will ensure billing accuracy, manage service orders, and resolve customer inquiries, serving as a vital point of contact for internal teams and external customers. This position provides exposure to core utility operations while offering the chance to contribute to process improvements and customer satisfaction.

Responsibilities

• Review and analyze billing exceptions and make corrections in the customer billing system.
• Initiate and process service orders accurately and efficiently.
• Investigate tamper codes and identify appropriate resolutions.
• Resolve customer inquiries including bill adjustments, sales tax exemptions, rate changes, and follow?up items.
• Communicate findings and solutions clearly to internal and external stakeholders.
• Support billing accuracy and compliance within operational processes.

Qualifications

Benefits

Medical insurance

Vision insurance

401(k)

Seniority Level

Associate

Employment Type

Contract

Job Function

Customer Service, Finance, and Accounting / Auditing

Industries

Oil and Gas and Utilities

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