Courtyard Fort Lauderdale Beach - Front Desk Agent

Join Our Team as a Front Desk Agent!

About Us

The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine.

KEY SKILLS / RESPONSIBILITIES

• Customer Service Excellence :  Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction.
• Communication :  Effectively convey information and ideas, and address guest inquiries and issues promptly.  Strong verbal and written communication skills for interacting with guests and team members.
• Problem-Solving :  Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns.
• Multitasking Ability :  Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs.
• Financial Skills :  Work with and understand financial information, performing basic arithmetic functions as needed.

EDUCATION & EXPERIENCE

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following :

PROPERTY INFORMATION :

This beachfront Fort Lauderdale, Florida hotel is located across from Fort Lauderdale Beach and the Atlantic Ocean. The hotel offers on-site dining at Bubba Gump Shrimp Company, Sea Breeze Poolside Bar, and The Bistro. Las Olas entertainment district is within walking distance. Guest rooms at the Courtyard Fort Lauderdale Beach offer free high-speed internet access and a flat-screen LCD TV. The rooms also provide a small refrigerator and a coffee maker. Select rooms are equipped with a living area with a sofa bed. A fitness center and an outdoor pool are on-site at the Fort Lauderdale Beach Courtyard by Marriott. The hotel offers Starbucks® coffee in The Bistro, and laundry facilities are on site. Fort Lauderdale / Hollywood International Airport is a short drive from the Courtyard by Marriott Fort Lauderdale Beach. The Fort Lauderdale Aquatic Center is also within driving distance of the hotel.

Application deadline for Colorado positions :

PI2e615277be19-30511-38782189