Talent.com
No se aceptan más aplicaciones
Call Center Transformation Lead

Call Center Transformation Lead

VirtualVocationsGlendale, California, United States
Hace 16 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

A company is looking for a Call Center Transformation Lead.

Key Responsibilities

Conduct a full audit of call center operations and identify performance gaps

Prepare and present a transformation plan with metrics and improvement roadmap

Redesign team structure and workflows, and implement a unified reporting system

Required Qualifications

5+ years of experience in call center management or transformation

Proven record of scaling or reorganizing call centers of 20+ agents

Experience with CRM and dialer systems

Experience in the iGaming domain

Strong analytical and process optimization skills

Crear una alerta de empleo para esta búsqueda

Call Center • Glendale, California, United States

Ofertas relacionadas
  • Oferta promocionada
Affiliate Manager for LeadBank Paper Call Platform

Affiliate Manager for LeadBank Paper Call Platform

Home AllianceLos Angeles, CA, US
A tiempo completo
Affiliate Manager / Affiliate Specialist.LeadBank is a global paper call platform connecting buyers and sellers of high-quality inbound calls. We sell calls to major partners like HomeAdvisor and ot...Mostrar másÚltima actualización: hace más de 30 días
  • Oferta promocionada
Call Center Agent (Chile)

Call Center Agent (Chile)

24 Hours GroupLos Angeles, CA, US
A tiempo completo
The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.Responsible for managing a whole lot of incoming and outgoing calls in the operations.Ident...Mostrar másÚltima actualización: hace 7 días
  • Oferta promocionada
Employee Relations Manager

Employee Relations Manager

Vaco by HighspringAltadena, California, United States
A tiempo completo
Employee Relations Manager (Temp-to-Hire).Mid-City Los Angeles, CA (Hybrid – 3 days onsite).Our nonprofit client is seeking a bilingual. This hybrid role, requiring two days per week onsite in the M...Mostrar másÚltima actualización: hace más de 30 días
  • Oferta promocionada
AI Contact Center and CCaaS Implementation Manager

AI Contact Center and CCaaS Implementation Manager

PwCLos Angeles, CA, United States
A tiempo completo
At PwC, our people in data and analytics focus on leveraging data to drive insights and make informed business decisions. They utilise advanced analytics techniques to help clients optimise their op...Mostrar másÚltima actualización: hace más de 30 días
  • Oferta promocionada
Account Service Manager

Account Service Manager

Vaco by HighspringAltadena, California, United States
Temporal
Account Services Manager (Contract).El Segundo, CA (Hybrid : 2–3 days onsite per week).Month Contract (Coverage for Maternity Leave). A growing cosmetics and skincare brand is seeking an experienced....Mostrar másÚltima actualización: hace 8 días
  • Oferta promocionada
Contact Center Business Transformation Manager

Contact Center Business Transformation Manager

Los Angeles StaffingLos Angeles, CA, US
A tiempo completo
At PwC, our people in customer consulting specialize in providing consulting services focused on customer-related strategies and initiatives. These individuals analyze client needs, develop customer...Mostrar másÚltima actualización: hace 7 días
  • Oferta promocionada
Vice President, Data Center Development

Vice President, Data Center Development

ConfidentialLos Angeles, CA, United States
A tiempo completo
Vice President, Data Center Development.Join a dynamic and rapidly expanding developer of data center infrastructure.We are on the lookout for a strategic and visionary Vice President for Data Cent...Mostrar másÚltima actualización: hace más de 30 días
  • Oferta promocionada
Center Manager Readiness Program - Relocation Required

Center Manager Readiness Program - Relocation Required

Biolife Plasma Services CareersLos Angeles, California, US
A tiempo completo
By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Tak...Mostrar másÚltima actualización: hace más de 30 días
  • Oferta promocionada
Disaster Relief Call Center Representative

Disaster Relief Call Center Representative

MCILos Angeles, CA, US
A tiempo completo
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on...Mostrar másÚltima actualización: hace 6 días
  • Oferta promocionada
Market Development Manager - Data Centers

Market Development Manager - Data Centers

GeneracSanta Monica, CA, US
A tiempo completo
Data Center Market Development Manager.We are Generac, a leading energy technology company committed to powering a smarter world. Over the 60 plus years of Generac's history, we've been dedicated to...Mostrar másÚltima actualización: hace más de 30 días
  • Oferta promocionada
Center Manager in Training-Relocation Required

Center Manager in Training-Relocation Required

Biolife Plasma Services CareersLOS ANGELES, California, US
A tiempo completo +1
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that.I provide in my application will be processed in line with.I further attest th...Mostrar másÚltima actualización: hace 23 días
  • Oferta promocionada
Contact Center Technology Director (CCaaS)

Contact Center Technology Director (CCaaS)

Los Angeles StaffingLos Angeles, CA, US
A tiempo completo
At PwC, our people in data and analytics focus on leveraging data to drive insights and make informed business decisions. They utilize advanced analytics techniques to help clients optimize their op...Mostrar másÚltima actualización: hace 7 días
  • Oferta promocionada
Center Manager in Training - Relocation Required

Center Manager in Training - Relocation Required

Biolife Plasma Services CareersLOS ANGELES, California, US
A tiempo completo +1
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that.I provide in my application will be processed in line with.I further attest th...Mostrar másÚltima actualización: hace más de 30 días
  • Oferta promocionada
Business Development - Capture Lead

Business Development - Capture Lead

Auria SpaceLos Angeles, CA, United States
A tiempo completo
This position is based in the Los Angeles, CA area, with hybrid and remote work options available.Role includes up to 25% annual travel and reports directly to the Chief Growth Officer (CGO).As a B...Mostrar másÚltima actualización: hace 10 días
  • Oferta promocionada
Business Development - Capture Lead

Business Development - Capture Lead

AuriaLos Angeles, CA, United States
A tiempo completo
This position is based in the Los Angeles, CA area, with hybrid and remote work options available.Role includes up to 25% annual travel and reports directly to the Chief Growth Officer (CGO).As a B...Mostrar másÚltima actualización: hace 10 días
TikTok Shop Growth Lead / CSM

TikTok Shop Growth Lead / CSM

AMZ AdvisersLos Angeles, California, United States
Teletrabajo
A tiempo completo
Reach Social is an official TikTok Shop Partner.Weve become one of the fastest growing TikTok Shop agencies in the US servicing 79 figure household brands. Our ambition is to become the most sought-...Mostrar másÚltima actualización: hace 22 días
Call Center Representative

Call Center Representative

FreshTaxSanta Ana, California, United States
A tiempo completo
Quick Apply
FreshTax is growing, and we’re hiring Client Intake Specialists to be the first point of contact for individuals seeking help with IRS tax debt. Every lead you speak with has already reached out to ...Mostrar másÚltima actualización: hace más de 30 días
  • Oferta promocionada
Customer Solution Center Compliance / Audit Readiness Specialist

Customer Solution Center Compliance / Audit Readiness Specialist

MDA EdgeLos Angeles, CA, US
A tiempo completo
Customer Solution Center Audit Readiness Specialist.The Customer Solution Center Audit Readiness Specialist II is responsible for the execution, oversight, and monitoring of the guidelines and prot...Mostrar másÚltima actualización: hace más de 30 días