Job Description
Job Description
Description
Water Taxi, the company that operates boats on the Bricktown Canal, is now hiring ticket sellers for the 2021 season. This is a great opportunity to work in a fun environment with entertaining and positive co-workers.
FT / PT positions available.
PLEASE NOTE : we have had an excellent safety record throughout the current pandemic, and have made many changes and improvements to our operation specifically designed to keep our crew and customers safe.
Although this job is seasonal, the employment season typically runs well into late Fall. Available evening and weekend shifts for those with other employment.
Customer service / cash handling experience preferred.
Key Responsibilities
Water Taxi Reservationist / Ticket Seller roles are typically the first point of contact for our passengers, and as such workers in this role are responsible for setting a fun, professional and customer-friendly tone for their visit.
Our reservationists receive training on and are responsible for :
- Responding to customer questions at our ticket booth or other locations as assigned
- Giving knowledgeable directions to passengers and other visitors to Bricktown
- Answering incoming telephone calls and either providing answers or properly re-routing calls to the appropriate party
- Responding to incoming online inquiries via our messaging application
- Properly making bookings through our computerized point of sale system
- Taking cash and credit card payments
- Rebooking passengers as directed by management or by policy
Skills Knowledge and Expertise
To work as a reservationist / ticket seller for Water Taxi you MUST :
- Be 18 or older
- Maintain a professional, neat appearance
- Treat others - including your customers and co-workers - with dignity and respect
- Hold high ethical standards
- Have an upbeat attitude
- Have an outgoing personality
- Possess excellent communication skills
- Have a reasonable amount of computer literacy
- Be a punctual person
- Have clean criminal record (we DO check)
It's a real plus if you :
- Have retail customer service and / or hospitality experience
- Have cash handling / cashier experience
Reasons why you should apply
Many of the people who have worked at Water Taxi over the years fondly view it as the best job they ever worked. While the earnings potential is pretty great for a seasonal service industry role, the real value of this job is the atmosphere.
We place a very high value on a good fit with the Water Taxi workplace community, respect for others and enthusiasm for Oklahoma City.
You will meet people from all over Oklahoma, the USA, and even many international travelers during a typical season.
There is never a dull moment, except occasionally when the weather doesn't cooperate...and in Oklahoma even those moments can sometimes be exciting!