Associate Key Account Managers (KAM) play a critical support role in managing strategic customer relationships within a defined territory. Working closely with a Senior Key Account Manager youll help drive customer engagement coordinate account activities and contribute to revenue growth under a shared quota model. Youll be selling into our installed client base and working alongside our Senior KAMs to support customer renewals and contracts to find and close expansion opportunities. You will partner with a cross-section of internal stakeholders to drive the resolution of client issues. Youll also be a key member of the team migrating our current enterprise clients to the latest Lytx Hardware and SAAS products. If you love building relationships solving problems and selling into an existing client base we would love to hear from you!
Youll Get To :
Assist the Key Account Manager in the execution of strategic account plans and customer engagement strategies.
In coordination with the KAM identify expansion upselling and cross-sell opportunities aligned with customer goals and product roadmap.
Coordinate meetings follow-ups and documentation across key accounts.
Maintain Salesforce hygiene and ensure accurate tracking of account activities.
Partnering with the lead KAM in territory to drive and close expansion upgrade and renewal opportunities in our current enterprise client base to achieve a combined quota.
Identify upselling and cross-sell opportunities aligned with customer goals and product roadmap.
Build rapport with mid-level stakeholders and support relationship development.
Respond to customer inquiries and ensure timely resolution of issues in collaboration with internal teams.
Partner closely with Customer Success Technical Support Marketing Product Billing and Order Management to solve client challenges.
Support the lead KAM in the selling process with increasing opportunity complexity such as >
6 months Sales Cycles and multiple decision makers
Measure account health through product adoption and usage metrics to ensure ROI deliver value.
Help KAM prepare and present quarterly business reviews (QBRs) and strategic updates.
Other duties as assigned
What Youll Need :
Minimum of 3 years of sales experience
You are knowledgeable have strong interpersonal skills and the result-oriented mindset required to outperform quotas and close deals that set the deployment team up for success
You are outstanding at building relationships with clients and colleagues
You have a strong drive to succeed and a can-do attitude
You can think logically communicate clearly and are well organized
You are a continuous learner and love sharing best practices and optimizing existing processes
You are self-reliant with ability to provide recommendations to leadership
You like to partner cross-functionally with stakeholders to solve complex challenges
You are comfortable with ambiguity and can continuously evolve with a fast-growing company
Experience organizing and managing multiple account assignments in a high-volume environment
Experience in telematics industry or related SaaS solutions including applications in commercial transportation is a plus
Ability to travel (up to 25%)
We are hiring 4 Associate Key Account Managers. ( 2 West Coast / 2 East Coast.)
The Incentive Compensation Plan ( referenced below) for the Associate Key Account Manager is ($28500 - $31500 annually) / ($2375.- $2625 monthly) at quota with no cap.
Salary is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. This position is also eligible for an incentive compensation plan. The expected hiring salary for this position is :
$90000.00 - $90000.00
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Lytx Inc. is proud to be an equal opportunity employer. Were committed to building a diverse and inclusive workforce and do not discriminate based on race color religion sex sexual orientation gender identity or expression gender genetic information uniformed service national origin age veteran status disability pregnancy or any other status protected by federal or state law. We are committed to providing reasonable accommodation for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation please email . Lytx conducts background checks on applicants who receive a conditional offer of employment in accordance with applicable local state federal and regional laws. Qualified applicants with arrest or conviction records will be considered. Background check results may potentially result in the withdrawal of a conditional offer of employment and will be made in accordance with all applicable local state federal and regional laws.
Required Experience :
Manager
Key Skills
IT Hardware,Ado,Agriculture,Market Research,Art And Craft
Employment Type : Full-Time
Experience : years
Vacancy : 1
Monthly Salary Salary : 2375 - 2625
Key Account Manager • Framingham, Massachusetts, USA