Clerical Associate II-SHARE

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Performs a variety of clerical duties where the work requires a knowledge of basic departmental functions associated with the job responsibilities, and the ability to exercise discretion and judgment within the framework of established procedures.

Major Responsibilities :

• Reviews, checks and processes standard paperwork associated with departmental functions, such as purchase requisitions, statistical activity / performance reports, work orders, employment requisitions, etc.
• Produces standard correspondence, memos and reports from drafts. Checks material for spelling, etc. May complete or produce standard forms.
• Exchanges and provides basic procedural information to personnel within and outside of the department. Receives phone calls and messages, refers matters to appropriate person within department.
• Provides basic assistance for the preparation of reports or projects. Gathers specified documents, files, records, etc. Checks, tabulates and arranges basic statistical or financial data.
• Produces standard computer-based reports, and maintains current information in established computer-based files.
• Maintains a variety of basic logs, records and standard reports. Maintains office files and records.
• Utilizes personal computers or remote data terminals to view, record, or verify information in established database files.
• Orders office supplies and basic maintenance of office equipment.
• Performs miscellaneous clerical duties, including collating, sorting, faxing, filing, and distributing and retrieving documents and mail. Records and relays phone messages.
• Greets visitors, provides basic information to direct them to the appropriate person or destination.
• Participates in performance improvement initiatives and demonstrates the use of quality improvement in daily operations.
• Ensures compliance with health and safety requirements, with regulatory agencies such as DPH, etc.

Standard Staffing Level Responsibilities :

Position Qualifications :

License / Certification / Education :

Experience / Skills : Required : 1. Basic use of word processing 2. Basic use of spreadsheet

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

Physical Demands and Environmental Conditions :

Work is considered sedentary. Position requires work indoors in a normal office environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We're striving to make respect a part of everything we do at UMass Memorial Health for our patients, our community and each other. Our six Standards of Respect are : Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.