Benefits Support Specialist

A company is looking for a Benefits Specialist (Remote).

Key Responsibilities

Manage the Employee Navigator build-out process and ensure timely system renewals

Provide direct support to clients, resolving complex issues and advising on best practices

Document internal processes and conduct training sessions for new and existing employees

Qualifications and Requirements

Minimum of 3 years in a consultative support role

Strong technical knowledge of Employee Navigator or similar platforms

Proven ability to deliver high-quality customer service

Strong organizational skills to manage customer inquiries effectively

Authorized to work in the U.S. without sponsorship