Central Services CSR

Gerber Collision & Glass

Welcome to Gerber Collision & Glass. Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With $3+ billion in sales, over 1000 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best! We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us. Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans.

Job Description :

The ideal candidate would possess the following characteristics :

Desire to WOW Every Customer and Be the Best.

Positive attitude

Strong work ethic

Attention to detail

Works well in a team environment

Well-spoken with the ability to exhibit good judgment with good phone etiquette

Able to understand, support and follow company policies and procedures

Goal oriented with the intent and desire to improve customer service

Experience and Skills :

Experience in a high volume inbound and outbound customer service call center with computer input during calls

Ability to multi-task in a fast paced environment

Attention to detail

High School Diploma or GED required

Excellent communication skills; oral, verbal, written and listening

Must have excellent attendance and punctuality

Strong Computer Skills : Excel, Web based applications, Google Maps

Type 40wpm

Ability to adapt to an ever changing, growing business environment

Bi-lingual speaking skills a plus

Benefits That Drive Your Success

Gerber offers the comprehensive benefits you expect from an industry leader, including :

Competitive Pay Plans

Medical, Prescription Drug, Dental & Vision Insurance effective your first day

401(k) Retirement Plan with company match

Employer Paid Short-Term Disability & Life Insurance

Paid Vacation & Holidays

Continuing Education Opportunities

Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract.

Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.

AI Disclosure Statement : At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.

Compensation Details :

17.50-18.50 / HR