Job Description
Work Boldly. Live Brilliantly.
At AltaMed, we don’t just serve our communities, we are part of them. We have raised the expectations of what a community clinic can deliver because we think quality care is for everyone. And, we are determined to provide it no matter the challenges because this is more than a job. It’s the calling of our lives and it compels us to keep moving forward.
Job Overview
Functions as an AltaMed ambassador, is welcoming and attentive to the needs of all patients and creates a positive front office patient experience by managing expectations while demonstrating compassion and respect. Also functions as a member of the health care team by assisting in the delivery of patient-focused care by demonstrating excellent communication and problem solving skills.
Minimum Requirements
1. High School diploma or equivalent required.
2. Minimum of 1 year experience required as a customer service agent, greeter, or receptionist-type role; 1½ - 2 years preferred.
3. BLS certification required.
4. Bi-lingual English/Spanish/Mandarin/Cantonese strongly preferred.
Benefits & Career Development
Patient Services Advocate II • Los Angeles, California
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