Data Support Analyst

A company is looking for a Data & Support Analyst.

Key Responsibilities :

Define, analyze, and troubleshoot internal and external end-user issues related to applications, databases, and web apps

Communicate with internal and external stakeholders through ticketing systems and document results

Proactively inform leadership about potentially critical issues

Required Skills and Qualifications :

Prior professional experience in software, web app, and / or database troubleshooting and support

Basic proficiency in SQL, with at least 1 year of experience

Ability to work independently and efficiently in a remote environment