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Customer Service Specialist
Customer Service SpecialistVirtualVocations • Southport, Indiana, United States
Customer Service Specialist

Customer Service Specialist

VirtualVocations • Southport, Indiana, United States
Hace 1 día
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

A company is looking for a Customer Service Specialist I in the Customer Service Center.

Key Responsibilities

Process inbound calls and resolve customer inquiries related to bank products and services

De-escalate customer situations and follow through on requests to resolution

Maintain knowledge of banking products and adhere to service metrics and compliance training

Required Qualifications

High school diploma or GED required

Minimum of one year of customer service experience, preferably in banking

At least one year of contact center experience or equivalent required

Proficiency in using personal computers and managing home networking for remote work

Knowledge of Android and Apple products, as well as supported web browsers and operating systems

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Customer Service Specialist • Southport, Indiana, United States

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