Student Program Administrator Membership Department (Cranberry Township)

Position Summary

The Association for Iron & Steel Technology (AIST), headquartered near Pittsburgh, PA is a growing global 501(c)(3) nonprofit organization with roots to 1871. Were seeking a motivated professional to support and grow our student outreach and professional membership programs. This role works closely with membership and board services teams and partner organizations to help ensure a strong pipeline of future talent for the iron and steel industry.

AIST is a leading nonprofit representing more than 18,000 members across 70+ countries, dedicated to advancing the technical development, production, and application of iron and steel. We promote knowledge-sharing, innovation, and workforce development through global conferences, training programs, scholarships, and technical publications.

The role engages students and faculty, coordinates student-focused activities, collaborates with partners, creates marketing content, and delivers excellent member service to an international audience. The ideal candidate is a clear communicator, organized, resourceful, and eager to learn in a fast-paced, mission-driven environment.

Responsibilities

Student Outreach and Engagement

Serve as primary contact for students, faculty, and campus groups.

Support student chapters and initiatives that build participation and leadership.

Coordinate student-focused activities and events (virtual and in-person).

Support students moving to early-career professional membership.

Member Services and Department Support

Respond to member inquiries and provide high-quality customer service.

Perform routine membership tasks and maintain accurate records in an association database.

Assist with routine fulfillment and general administrative support for the department.

Communications and Content Creation

Draft and edit content for student program marketing materials

Collaborate with marketing to promote programs across web, email, social, and print.

Maintain consistent, professional communication with a diverse, global audience.

Qualifications

Required :

Bachelors degree in business, marketing, communications or related field

13 years of relevant experience

Comfort working in databases / CRMs and with Microsoft Office tools.

Clear written and verbal communication skills.

Ability to manage multiple priorities

Preferred :

Experience in a nonprofit or association environment.

Proficient in iMIS or other Association Management Systems

Cross-cultural communication or international stakeholder experience.

Collaborative, team-oriented work style.

Why This Role Matters

AISTs student programs help build the next generation of talent for the global steel industry. This role provides the opportunity to make a direct impact on students career development while supporting a respected international organization dedicated to advancing innovation, sustainability, and workforce growth.

Work Environment

This is an on-site position in Warrendale, PA.

Travel

Some travel is required (approximately 15%).

Why Join AIST?

AIST proudly serves an industry that remains the backbone of our nation and the essential material for green energy production and manufacturing. Our collective success is built on the efforts of every team memberand we want you to be part of it.

Located on a five-acre campus with private parking in Cranberry Township, AIST offers a family-friendly, productive work environment built on trust and mutual respect.

We provide a competitive salary, performance-based incentive opportunities, and a comprehensive benefits package, including :

Health, dental, and vision insurance

Retirement savings with employer match

Remote flexibility, paid time off, and holidays

Professional development opportunities

Equal Opportunity

AIST is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to age, race, color, religion, sex, gender identity, national origin, sexual orientation, protected veteran status, disability, or any other legally protected class. If you require accommodation during the application process, please contact hr@aist.org.

To Apply

Send a cover letter and resume (including salary requirements) to hr@aist.org or mail to AIST Human Resources, 186 Thorn Hill Road, Warrendale, PA 15086 .