Teller

Customer Service Representative

At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you. Associated Bank conducts a thorough background check on all new hires. Provide our customers with fast, friendly customer service by always adhering to common courtesies and delivering the brand promise with every customer. Efficiently and accurately process customer transactions while adhering to all required policies and procedures. Support the sales process in the branch by identifying customer needs, promoting current offers and referring customers to other colleagues for assistance with financial solutions. Provide awareness and if warranted, demonstration of all channel capabilities and the overall benefit to the customer. The colleagues in this role may be asked to work multiple branch locations to support a culture of flexibility and mobility to meet the expectations of our branch and customers. This person will also : Perform customer banking transactions, identify and service customer needs and resolve issues. Support the sales process by referring customers in need of additional financial solutions. Share product and service promotions and new opportunities with our customers. Answer customer questions to ensure satisfaction and safety. Service vault, night drop and ATM machines, as assigned.

Education High School or equivalent combination of education and experience. Required Experience Less than 2 years Demonstrated customer service skills and computer experience. Required In addition to core traditional benefits, we take pride in offering benefits for every stage of life. Retirement savings including both 401(k) and Pension plans. Paid time off to volunteer in your community. Opportunities to connect with others through our diversity-focused Colleague Resource Groups. Competitive salaries with professional development and advancement opportunities. Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase...