Office Professional

Behavioral Health Support Staff

Centerstone Health Services is a Federally Qualified Health Center (FQHC) Look-Alike and is rapidly growing to serve people in multiple counties across south central and eastern Indiana. We are dedicated to providing affordable and accessible, high quality, integrated healthcare to those most in need in our communities. Our vision is to inspire and build healthy lives through superior care, collaboration, and the reduction of barriers for those we serve. This proves to be a rewarding opportunity. Come talk to us about joining the Centerstone Health Services team!

Summary Of Position

Greets clients with personable and positive attitude to promote a service environment for individuals in need of behavioral health and / or co-occurring services. Completes scheduling and statuses of clinical staff appointments. Obtains and updates client data. Collects client co-pays. Answers phone calls, emails and other electronic messages as required quickly and efficiently. Utilizes telehealth to extend care when the clinical staff and or client aren't in the same place at the same time. Collects, fills, and organizes office documents, records and forms.

Essential Duties & Responsibilities

• Greets clients with personable and positive attitude to promote a service environment for individuals in need of behavioral health and / or co-occurring services.
• Completes scheduling and statuses of clinical staff appointments.
• Obtains and updates client data and collects co-pays.
• Answers phone calls, emails and other electronic messages as required quickly and efficiently.
• Utilizes telehealth to extend care when the clinical staff and or client aren't in the same place at the same time.
• Collects, fills, and organizes office documents, records and forms.
• May cross train and perform duties of other support staff positions to help cover during absences, as assigned by Office Coordinator.

Knowledge, Skills & Abilities

Qualifications

Education Level

High School Diploma or GED required.

Years of Experience

One to three years administrative experience preferred.

Required Certification / Licensure

N / A

Physical Requirements

Task - Percentage of Time / Frequency

Standing - 20%

Sitting - 80%

Squatting - occasional

Driving - occasional

Kneeling - occasional

Lifting - occasional

Bending - occasional

Time Type : Full time

Pay Range : $14.25 $20.00

Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy :

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect.

Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve.

Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.