Practice ManagerHinsdale, IL

Practice Manager - UChicago Medicine AdventHealth Great Lakes

Every day, our fellow team members show up to work, unified by one shared mission : Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we're committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.

The role you'll contribute :

This position has administrative responsibility for designated practices yet collaborates within an integrated healthcare delivery system. Customers include, but are not limited to regional leadership, physicians, providers, practice management, and staff. External customers include patients, and their caretakers, regulatory bodies, vendors, and the community. This position also develops plans to identify and reach short and long-term goals and assure development and compliance with operating and capital budgets and achievements of financial performance. This position is expected to exhibit all Centura Health's Core and Leadership Behaviors along with Centura Health's Leadership Competencies. This position supports 12 providers and supervises the staff associates. The scope of this role includes practice management of an outpatient ambulatory site. Management includes multiple specialties, clinics and providers. The clinic operations will report directly to this role, and this role will have direct supervisory and managerial functions of the clinic's practice. This role will report to the Director of Regional Operations. Responsible for administration of business, financial and practice functions of the practice. Assists with the development and maintenance of physician and community relations to further the delivery of Centura's healthcare services within the community. Serves as a patient advocate as well as a role model for ethical management behavior and promotes an awareness and understanding of positive ethical and moral principles consistent with the Mission and Values of Centura Health. This position requires the skills and abilities to build collaborative relationships with physicians and other members of the management team to fulfill his / her accountabilities. In addition, the incumbent serves as the liaison with each service line and joint venture within the clinic. A key role of this position is to build strong relationships with physicians and associates for Centura Health Physician Group and to achieve high levels of patient and customer satisfaction.

The value you'll bring to the team :

Manages daily operations and overall performance of the practice to ensure efficiency and effectiveness.

Hires, trains, supervises, and evaluates office and clinical staff, providing guidance and feedback as needed.

Develops and implements action plans to improve practice performance in areas such as employee turnover, patient access, and financial outcomes.

Oversees budgeting and financial analysis, providing input for future budgets and financial needs.

Monitors patient flow and ensures appropriate utilization of provider time and staff coverage.

Ensures compliance with local, state, and federal regulations, including OSHA and AHCA.

Addresses and resolves issues raised by physicians, employees, and patients.

Assists with developing and implementing market growth strategies for the practices.

Regularly visits assigned offices and meets with staff and physicians to discuss current issues and performance.

Analyzes monthly financial statements and performance reports, developing summaries of trends and key variances from budget.

Collaborates with regional medical directors to ensure practice operations and clinical teams work well together.

Communicates strategic information effectively to all relevant parties.

Other duties as assigned.

Qualifications

The expertise and experience you'll need to succeed :

High School Grad or Equiv Required

Bachelor's Preferred

Medical office leadership experience in specialty clinic preferred

Organizational

Verbal

Interpersonal

Customer Relations

Grammar / Spelling

Read / Comprehend written instructions

Follow verbal instructions

Keyboarding (manual)

Computer (visual)

Entrepreneurial spirit and have the skills and to lead a small business.

Have a track record of meeting and exceeding key performance metrics.

Basic Life Support - CPR Cert (BLS) Required

Certified Medical Office Manager (CMOM) Preferred

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.