General
Job Title : Facilities Manager
Division : Beazley Shared Services - Commercial Management
Reports To : As per Beazley's organisation chart
Key Relationships : All staff, internal and external clients, outsourced providers
Job Summary : A multi-disciplinary, strategic role covering a range of activities which together provide a safe and efficient working environment for all staff. The role leads cross-functional initiatives and fosters collaboration across departments to align goals; supports strategic space planning, building and supplier maintenance and management, Business Continuity planning, Health & Safety (H&S) management, as well as day-to-day facilities. Leadership position with oversight of a team of office administrators and team leaders across North America.
Key Responsibilities :
Team Management :
- Team Leadership and Development : Participate in hiring process, onboard, train, inspire, and lead a high-performing Office Administrator team across North America, equipping and empowering them to maintain operational and safety standards, and to provide top-tier service to all stakeholders.
- Foster a culture of curiosity and continuous improvement. Conduct appraisals and enhance team capabilities to deliver consistently exceptional results.
- Office Management : Oversee Office Administrators and Team Leaders as they manage office supplies and inventory, support event logistics, manage security access, and provide administrative and operational support across functions.
- Change Management : guide teams through organizational transitions by fostering clear communication, building trust, and addressing concerns proactively. aligning personnel with new strategic directions while maintaining morale, engagement, and productivity throughout the change process.
Facilities Management :
Space Management : Monitor and optimize office operations. Plan and execute moves, renovations, and space improvement initiatives.Security : Oversee access badge distribution, manage internal and external visitor access, partner with the property security office as needed.Landlord and Vendor Relationships : Manage relationships and contracts with landlords and providers. Maintain directory of vendors and resources.Maintenance Oversight : Coordinate repairs, preventive maintenance, and vendor services.Procurement : Partner with Head of Sourcing to secure optimal pricing from vendors.Internal Communications : Compose and distribute staff memos and newsletters.Health & Safety Compliance : Ensure adherence to federal and local safety and inclusion regulations, conduct inspections, and manage emergency preparedness, including the implementation of required Workplace Violence Prevention program in California; oversee global rollout of WVPP.Budget Management : Track facilities-related expenses and contribute to budget planning.Lunch Program Management : Oversee vendor contracts and relationships, manage employee participant lists, troubleshoot issues, review invoices for approval.Employee Experience : Support a comfortable, functional, and engaging workplace environment.Project Management :
Make recommendations for office fitouts and moves and manage buildout projects.Assist the Head of Facilities with the research, planning, and coordination of office fitouts and moves for company locations, ensuring appropriate timescales and involvement of key stakeholders; and prepare approval documentation and budgets for these projects.Engage and manage external suppliers as appropriate.Other :
Maintain a compliant work environment, ensure policies and risk assessments are reviewed and updated as appropriate, and policy documents are uploaded to SharePoint in a timely manner.Build relationships with office maintenance and cleaning providers, providing direction where appropriate.Invoice management in conjunction with the Head of Facilities.Build relationships with Heads of Office to address local facilities and safety issues as they arise.Ability to be in-office 3 days a weekGeneral :
Being Beazley : At Beazley we are committed to doing the right thing because it is the right thing to do. It is important that within all your interactions both internally and externally you adhere to this principle through adoption of Beazley's core values and behaviours.
Adopt the Beazley culture of Being Bold, Striving for Better and Doing the Right Thing, that contributes to an internal environment of teamwork and promote a positive brand image and experience to our external customersComply with Beazley procedures, policies and regulations including the code of conduct which incorporates the PRA and FCA Conduct Rules. Undertake training on Beazley policies and procedures as delivered by your line manager, Talent Management or assurance teams (compliance, risk, internal audit) either directly, via e-learning or the learning management system.Display business ethics that uphold the interests of all our customers.Ensure all interactions with customers are focused on delivering a fair outcome, including having the right products for their needs.Comply with any specific responsibilities necessary for your role as outlined by your line manager, talent management or assurance teams (compliance, risk, internal audit) and ensure you keep up to date with developments in these areas. This may include, amongst others, Beazley's underwriting control standards, Beazley's claims control standards, other Beazley standards and customer relationship management.Carry out additional responsibilities as individually notified, either through your objectives or through the learning management system. These may include membership of any Beazley committees or working groups.Personal Specification :
Skills and Abilities
Accurate and numerateGood working knowledge of MS Office, Concur, and track record of learning new systemsAble to communicate effectively with others, both verbally and in writingMotivational skills, team worker as well as able to work on own initiativeThe ability to manage time, meet deadlines and prioritiseTrack record of innovation and finding efficiency improvementsKnowledge and Experience
Facilities experience requiredManagement experience requiredExperience leading complex initiativesProcess improvement experienceAptitude and Disposition
Outcome focussed, self-motivated, flexible and enthusiasticProfessional verbal and written communicatorPositive attitude while facing department and process challengesEmpathetic to team members and stakeholdersCompetencies
Project managementConcern for qualityStrategic planningInformation seekingInitiativeProblem solvingBudget managementCustomer focusTime managementTeam workingSelf-motivatedFlexibleWho We Are :
Beazley is a specialist insurance company with over 30 years' experience helping people, communities and businesses to manage risk all around the world. Our mission is to inspire our clients and people with the confidence and freedom to explore, create and build - to enable businesses to thrive. Our clients want to live and work freely and fully, knowing they are benefitting from the most advanced thinking in the insurance market. Our goal is to become the highest performing sustainable specialist insurer.
Our products are wide ranging, from cyber & tech insurance to marine, healthcare, financial institutions and contingency; covering risks such as the weather, film production or protection from deadly weapons.
Our Culture
We have a wonderful mix of cultures, experiences, and backgrounds at Beazley with over 2,000 of us working around the world. Employee's diversity, experience and passion allow us to keep innovating and moving forward, delivering the best. We are proud of our family-feel culture at Beazley that empowers our staff to work from when and where they want, in an adult environment that is big on collaboration, diversity of thought and personal accountability. Our three core values inspire the way we work and how we treat our people and customers.
Be boldStrive for betterDo the right thingUpholding these values every day has enabled us to become an innovative and responsive organization in touch with the changing world around us - our ambitious inclusion & diversity and sustainability targets are testament to this.
We are a flexible and innovative employer offering a friendly, collaborative, and inclusive working environment. We actively encourage and expect applications from all backgrounds. Our commitment to fostering a supportive and dynamic workplace ensures that every employee can thrive and contribute to our collective success.
Explore a variety of networks to assist with professional and / or personal development. Our Employee Networks include :
Beazley RACE - Including, understanding and celebrating People of ColourBeazley SHE - Successful, High potential, Empowered women in insuranceBeazley Proud - Our global LGBTQ+ communityBeazley Wellbeing - Supporting employees with their mental wellbeingBeazley Families - Supporting families and parents-to-beWe encourage internal career progression at Beazley, giving you all the tools you need to drive your own career here, such as :
Internal Pathways (helping you grow into an underwriting role)iLearn (our own learning & development platform)LinkedIn LearningMentorship programExternal qualification sponsorshipContinuing education and tuition reimbursementSecondment assignmentsThe Rewards
The opportunity to connect and build long-lasting professional relationships while advancing your career with a growing, dynamic organizationAttractive base compensation and discretionary performance related bonusCompetitively priced medical, dental and vision insuranceCompany paid life, and short- and long-term disability insurance401(k) plan with 5% company match and immediate vesting22 days PTO (prorated for 1st calendar year of employment), 11 paid holidays per year, with the ability to flex the religious bank holidays to suit your religious beliefsUp to $700 reimbursement for home office setupFree in-office lunch, travel reimbursement for travel to office, and monthly lifestyle allowanceUp to 26 weeks of fully paid parental leaveUp to 2.5 days paid annually for volunteering at a charity of your choiceFlexible working policy, trusting our employees to do what works best for them and their teamsSalary for this role will be tailored to the successful individual's location and experience. The expected compensation range for this position is $100,000-$115,000 per year plus discretionary annual bonus.
Don't meet all the requirements? At Beazley we're committed to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't perfectly align with every requirement and qualification in the job specification, we encourage you to apply anyway. You might just be the right candidate for this, or one of our other roles.