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WORKFORCE SCHEDULING ANALYST
WORKFORCE SCHEDULING ANALYSTSeminole Hard Rock • Hollywood, FL, US
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WORKFORCE SCHEDULING ANALYST

WORKFORCE SCHEDULING ANALYST

Seminole Hard Rock • Hollywood, FL, US
Hace más de 30 días
Tipo de contrato
  • A tiempo completo
Descripción del trabajo

Scheduling Analyst

The Scheduling Analyst supports enterprise-wide workforce efficiency by developing data-driven staffing plans and property-specific schedules that align with business demand, service standards, and labor requirements. Working cross-functionally with Operations, HR, and Finance, the role ensures optimal labor deployment, compliance with policies and union agreements, and consistent service delivery across gaming and hospitality operations at a specific property.

Reports to Regional Manager of Centralized Scheduling with a dotted line reporting structure to Property Finance and President.

Responsibilities

Labor planning & scheduling

  • Develop, publish, and maintain weekly and monthly staff schedules that align with demand forecasting, labor standards, and service goals
  • Continuously monitor and adjust staffing levels in response to changing business volumes, guest demand, and operational requirements
  • Coordinate with department leaders to balance workforce efficiency with service quality

System administration & Data management

  • Serve as on-property subject matter expert for workforce management and scheduling systems (e.g. Virtual Roster & Workforce Dimensions)
  • Manage scheduling data accuracy, troubleshoot system issues, and ensure integrity of employee time & records

Performance analysis & continuous improvement

  • Generate and analyze reports related to staffing utilization, labor costs, and productivity to support operational decision-making
  • Identify process improvements that increase scheduling accuracy, operational efficiency, and employee satisfaction
  • Monitor and report on key workforce metrics such as occupancy, service level, absenteeism, and adherence

Cross functional collaboration

  • Partner with other involved functions (e.g., operations, finance, HR) to align labor plans with operation goals and budget targets
  • Communicate schedule updates and staffing insights clearly to leaders and team members

Qualifications

KNOWLEDGE OF:

  • Deep understanding of workforce planning software; prior experience with Virtual Roster, Kronos, Amadeus, or RMS preferred
  • Prior experience in workforce planning, scheduling, or operational analytics (3+ YOE preferred)
  • Strong understanding of labor standards, scheduling optimization, and compliance frameworks
  • Excellent organizational skills with keen attention to detail and accuracy
  • Ability to communicate effectively and collaborate across functions

ABILITY TO:

  • Labor scheduling for designated functions / locations
  • Communicate to Scheduling Manager & functional leaders on scheduling changes and gaps
  • Develop & monitor labor scheduling KPIs & report out to stakeholders
  • Ensure staffing and labor governance standards are upheld (e.g., overtime is within acceptable limits)
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WORKFORCE SCHEDULING ANALYST • Hollywood, FL, US

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