Outreach Coordinator

A company is looking for an Outreach / Customer Service Coordinator (remote).

Key Responsibilities

Manage the outreach process to determine eligibility for the NSA Federal & State IDRE programs

Provide timely customer service assistance to external parties and manage complex outreach issues

Develop and implement outreach / customer service training in collaboration with management

Required Qualifications

Bachelor's degree in a healthcare specialty; Master's degree preferred

5 years of project support experience in a corporate / professional environment

Relevant knowledge of the Federal No Surprises Act

Project management skills are required

Understanding of quality improvement concepts preferred