The Systems Administrator II is responsible for maintaining the operation and performance of multi-user computer systems, including direct coordination with network engineers. This role encompasses setting up and managing administrator and service accounts, maintaining system documentation, tuning performance, and installing system-wide software. The ideal candidate is self-motivated, customer service oriented, and comfortable working in a collaborative IT environment.
Key Responsibilities
- Maintain, monitor, and troubleshoot multi-user computer systems.
- Collaborate with network engineers to support systems operations.
- Set up administrator and service accounts.
- Install and manage system-wide software.
- Maintain accurate and up-to-date system documentation.
- Tune system performance to optimize user experience.
- Provide technical support and interact professionally with end-users.
- Learn and support specialized production software as needed.
Required Qualifications
Experience :
8+ years with High School diploma4+ years with Associate's degree2+ years with Bachelor's degree0+ years with Master's degreeSkills :
Active Directory administrationStrong knowledge of Microsoft operating systemsExperience with Microsoft patching and updatesPC and network troubleshooting skillsExcellent customer service and interpersonal communication skillsSelf-motivated and able to work independentlyWillingness and ability to learn proprietary or production-specific softwareJ-18808-Ljbffr