Data Center Operations Site Manager, ADC InfraOps DCO, ADC InfraOps DCO

Data Center Operations Site Manager

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we are the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain and we are looking for talented people who want to help.

You will join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You will collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you will experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Do you like helping U.S. government agencies implement innovative cloud computing solutions and solve technical problems? Are you committed to fundamentally transforming the way national security and defense mission agencies partner with industry to meet mission requirements? Do you have experience managing large, complex programs? Amazon Web Services (AWS) is seeking a Data Center Operations (DCO) Site Manager to join the Global Infrastructure Operations organization and serve as a technical resource and leader within data centers. We are currently expanding our infrastructure management team and we are looking for a manager with experience in people leadership, a strong technical understanding of data center operations and infrastructure, and the drive and vision to take AWS Data Center Operations into the future.

This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS / SCI security clearance with polygraph.

Key Job Responsibilities

• Lead and supervise a team of Data Center Technicians and hourly employees across multiple data centers, installing, maintaining and decommissioning network and server hardware.
• Oversee the safety, security, availability, quality, and performance of the team, while driving a positive customer experience across multiple shift schedules.
• Manage team and individual performance; delivering performance reviews, and address staffing needs.
• Carry out supervisory responsibilities in accordance with the organizations policies and procedures.
• Mentor, train and develop career progression for direct reports and members of the organization.
• Obsess over team learning and development, both from a technical / functional and soft skills (critical thinking, emotional intelligence, and adaptability) development perspective.
• Coordinate support of change management resources in partnership with electrical and mechanical operations teams.
• Develop, improve, and share operational best practices across the region and with peers globally.

A Day in the Life

The DCO Site Manager is the first line leadership role for our compute operations teams within an AWS region. They will have managerial responsibility for safety, security, availability, scaling, costs and efficiency for their department. They lead the team that is installing, maintaining, and de-commissioning network and server equipment in a safe, secure and cost-effective manner across the region. The DCO Site Manager must manage across each function but also have the ability to dive deep into any given function as needed.

About the team

Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnt followed a traditional path, or includes alternative experiences, dont let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, theres nothing we cant achieve in the cloud. Here at AWS, its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.