Center Quality Assurance Supervisor (Relocation Required)

Description

Please Note : This role will require relocation to one of the centers where we are actively hiring. Interest in relocating to one of our Midwest centers is preferred.

Who We Are

We’re building a better way to donate plasma — one that’s fast, friendly, and powered by smart technology - our donor app makes booking and earning easy for donors, and our team makes every visit feel welcoming and personal. We’ve grown from 2 to 30+ locations in under 3 years, and we’re just getting started. If you want to grow your career with a high-energy team, this is a great opportunity.

What You'll Do

As the Center Quality Assurance Supervisor, you’ll own the regulatory and compliance program at the Donor Center, ensuring it operates at the highest standards of compliance, accuracy, and safety. You will be a key part of our culture of quality, holding the team accountable while creating a positive environment for the team and our donors. You will have a unique opportunity to be part of a high-growth organization, one that is changing rapidly and creating new opportunities for our high-performing team members.

Compensation : Up to $70K ($50K - $55K base + up to 25% monthly bonus) + benefits

Travel : 8 weeks of paid training with travel and accommodations provided

Key Responsibilities

• Lead quality programs, including overseeing inspections, audits, and corrective action plans.
• Keep the center audit-ready by maintaining compliance with industry, government, and company regulations at all times.
• Provide independent oversight – maintain quality checks and documentation separate from daily operations to ensure objectivity.
• Support center leadership – work closely with the Center Director to maintain safety and operational excellence.
• Improve processes – track trends, analyze data, and implement plans to increase efficiency and reduce risk.
• Oversee training and knowledge – ensure staff are trained and compliant with new policies and procedures.

Required Qualifications

Who You Are

Who You Are Not

Someone who isn’t excited to get their hands dirty – while you are hired for a role, our operations are often unpredictable, and we need people willing to jump in where they’re needed.

Someone who doesn’t thrive in an environment of continuous change – we are in a hypergrowth stage, which is unique for this industry. We need people who are excited to be with us on this rollercoaster.

Someone who wants to clock in and clock out. We are looking for team players who care about the impact their centers have on their communities and the plasma-based medicine, which takes a true ownership mentality and often extra hours.

Why Join Parachute?

Parachute is a new kind of plasma donation company that allows individuals to earn money while creating life-saving medicine.

Plasma is used to create medicine that treats chronic illnesses, including immune disorders, liver disease, bleeding disorders, and cancer. Right now, there’s a severe plasma shortage, which is impacting patients’ access to these life-saving treatments.