Job Description
What you will do
Receive service calls from Service Resource Center, including a brief description of equipment / system malfunctions. Contact customer representative and ascertain equipment / systems problems. Perform service and repairs on sprinkler systems for commercial, industrial and residential applications. These include but are not limited to wet (steel, copper and CPVC), dry, pre-action, deluge and fire pumps.
How you will do it
- Read and interpret blueprints, diagrams, submittals, specifications software / systems, programs, schematics and operational product manuals.
- Demonstrate a high level of customer service, with strong organizational skills, positive attitude, and an ability to learn quickly.
- Must have the ability to work alone.
- Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. in order to diagnose and repair equipment.
What we look for
Required
Previous experience in Fire Sprinkler industry performing service and repair of Sprinkler and Suppression systemsHigh School Diploma or equivalentHave computer / phone skills - Word, Excel, Outlook and mobile apps and functionsBe able to perform service work on all water-based fire protection systemsAbility to work flexible hours including weekends to meet customer requirementsOvernight travel may be requiredMust maintain truck inventory to ensure timely response to customer needsMust adhere to, implement, and follow safety guidelines and procedures at all timesPossess a valid driver’s license and driving record that meets company requirementsFollow verbal and written instructionsCapable of performing physical labor to include carrying and moving equipment and tools weighing up to 70 lbs.Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 60 feet, working within ducts, crawl spaces, above ceilings, etc.Must be able to follow, read and understand all safety requirement of the company and the customerThis role does require an on-call rotationPreferred
NICET certification is a plusBackflow certification is a plusFire pump experience a plusHIRING SALARY RANGE : $55,800-83,800 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at -us
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